Renewals Representative, Account-Based, Nordic Speaker

Autodesk
Barcelona
Workplace: HybridFull timeFunction: Administration & Executive AssistanceExperience: 5+ yearsSkills: ["Independent execution","Customer communication","Prioritization","Attention to detail","Commercial judgment"]

Own end-to-end subscription renewal workflows for a portfolio of Nordic regional customers, driving timely and accurate renewal execution with minimal guidance. Defend retention by identifying churn risk and renewal blockers, while spotting and closing seat-based expansion opportunities. Partner with procurement, customer success, and account executives, maintain renewal pipeline forecasting in CRM, and intervene when auto-renewals are disabled to prevent churn.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Autodesk
Autodesk
1 month ago

Renewals Representative, Account-Based, Nordic Speaker

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live

Job Summary

Own end-to-end subscription renewal workflows for a portfolio of Nordic regional customers, driving timely and accurate renewal execution with minimal guidance. Defend retention by identifying churn risk and renewal blockers, while spotting and closing seat-based expansion opportunities. Partner with procurement, customer success, and account executives, maintain renewal pipeline forecasting in CRM, and intervene when auto-renewals are disabled to prevent churn.
Location: Barcelona
Workplace: Hybrid
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Mid level

Key Responsibilities

  • •Independently own and execute full renewal workflows across assigned regional customer accounts.
  • •Drive timely, accurate renewal completion with contract and commercial accuracy.
  • •Proactively identify churn risk, renewal blockers, and customer concerns to defend the existing customer base.
  • •Identify and close seat-based expansion opportunities at renewal using standard playbooks and commercial approaches.
  • •Maintain accurate renewal pipeline management, forecasting, and reporting within CRM systems, including monitoring auto-renewal status and intervening when disabled.

Key Requirements

  • •Demonstrated experience managing customer renewals, account management, inside sales, or customer success motions in a B2B environment.
  • •Independently manage a high volume of renewal transactions with strong attention to detail and prioritisation.
  • •Strong customer-facing communication skills with confidence engaging procurement and commercial stakeholders.
  • •Commercial awareness, including negotiating renewal terms and addressing customer objections.
  • •Experience using CRM systems to manage pipelines, forecasts, and renewal workflows.
Experience:5+ yearsB2BSubscription-basedRecurring revenue
Skills:Independent executionCustomer communicationPrioritizationAttention to detailCommercial judgment
Tech Stack:CRM

Company Brief

Autodesk
Provides design and engineering software for architecture, construction, manufacturing, media, and entertainment industries, offering CAD, BIM, and 3D modeling tools to enable product and infrastructure design workflows.
Industry: Enterprise Software
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Rafael, United States
Founded: 1982
Glassdoor
Glassdoor: 3.9
WebsiteLinkedInGlassdoor