Sales & Service Lead - Los Angeles

Alo Yoga
United States
Workplace: OnsiteFull timeUSD 20 - 26 hourlyFunction: SalesExperience: 2+ yearsSkills: ["Leadership","Decision making","Coaching","Communication","Interpersonal skills","Feedback orientation"]

Lead a guest-focused sales floor that elevates engagement and service at ALO. Coach Sales & Service Associates and Cashiers, close gaps in guest connection and product education, and build strong customer relationships daily. Use sales and operational reporting to drive results through action plans, maintain effective store coverage, and partner with operations and visual leaders to execute training and company directives. Also oversee recruiting, development, and ongoing feedback.

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Alo Yoga
Alo Yoga
2 days ago

Sales & Service Lead - Los Angeles

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Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Lead a guest-focused sales floor that elevates engagement and service at ALO. Coach Sales & Service Associates and Cashiers, close gaps in guest connection and product education, and build strong customer relationships daily. Use sales and operational reporting to drive results through action plans, maintain effective store coverage, and partner with operations and visual leaders to execute training and company directives. Also oversee recruiting, development, and ongoing feedback.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Lead an exceptional guest experience by assessing guest connection and technical product education, then coaching team members to close gaps.
  • •Build and maintain client relationships daily with customers.
  • •Analyze reports to strategize and deliver results, support action plans for deficient areas, and highlight growth opportunities.
  • •Ensure effective sales floor coverage by developing workforce solutions and leading selling initiatives as needed.
  • •Directly oversee Sales & Service Associates and Cashiers, including recruitment, development, performance evaluation, and constant feedback in partnership with the store leader.

Pay and Benefits

Salary: USD 20 - 26 hourly
Perks:Health InsuranceDentalVision401kEmployee DiscountClothing AllowanceParental LeaveCommuter BenefitsFree Membership

Key Requirements

  • •2+ years of prior work experience in a client-centric, sales environment.
  • •Proven leadership capabilities with excellent decision-making.
  • •Excellent interpersonal and written communication skills.
  • •Values feedback and is receptive to receiving feedback while coaching others.
  • •Ability to lift, push, carry, or otherwise move up to 50 pounds and stand/move for an entire shift.
Experience:2+ yearsRetailClient-centric sales
Skills:LeadershipDecision makingCoachingCommunicationInterpersonal skillsFeedback orientation

Company Brief

Alo Yoga
Designs and sells premium yoga-inspired apparel, activewear, and accessories direct-to-consumer and through retail partners. Known for stylish performance fabrics, lifestyle branding, and a strong digital and retail presence globally.
Industry: Fashion & Apparel
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Headquarters: Los Angeles, United States
Founded: 2007
WebsiteLinkedIn