Customer Experience Banker - Alexandria Jackson St

Huntington Bancshares
Alexandria
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 1+ yearsEducation: high_schoolSkills: ["Customer service","Relationship management","Communication","Sales acumen","Problem-solving"]

Serve walk-in retail customers as a financial concierge, providing accurate transaction processing and exemplary customer service. Proactively identify customer goals and needs, educate clients on consumer deposit products, and drive relationship growth through disciplined sales, follow-up, outbound calling, and referral sourcing. Deepen partnerships by educating and referring customers to other bank areas, while adhering to operational, security, risk, and regulatory policies.

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Huntington Bancshares
Huntington Bancshares
8 hours ago

Customer Experience Banker - Alexandria Jackson St

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Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live

Job Summary

Serve walk-in retail customers as a financial concierge, providing accurate transaction processing and exemplary customer service. Proactively identify customer goals and needs, educate clients on consumer deposit products, and drive relationship growth through disciplined sales, follow-up, outbound calling, and referral sourcing. Deepen partnerships by educating and referring customers to other bank areas, while adhering to operational, security, risk, and regulatory policies.
Location: Alexandria
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Entry level

Key Responsibilities

  • •Provide excellent customer service and effectively resolve customer issues.
  • •Educate customers on consumer deposit products and related offerings.
  • •Proactively grow customer relationships through a disciplined sales process, new customer follow-up, outbound calling, and referrals.
  • •Educate and refer customers to other areas of the bank to deepen relationships and build partnerships.
  • •Adhere to operational, security, risk and regulatory policies and procedures; balance daily as required.

Key Requirements

  • •High school diploma or GED with at least 1 year of customer service or military service in an administration/contracting/civil affairs (or similar) role, or a bachelor’s degree.
  • •Provide excellent customer service and resolve customer issues effectively.
  • •Understand and educate customers on consumer deposit products.
  • •Use a disciplined sales process to identify opportunities, including new customer follow-up and outbound calling.
  • •Adhere to operational, security, risk, and regulatory policies and procedures.
Experience:1+ years
Education:High School
Skills:Customer serviceRelationship managementCommunicationSales acumenProblem-solving
Tech Stack:Mobile servicesOnline banking services

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn