Parts Associate - San Diego Harley-Davidson

Sonic Automotive
San Diego
Workplace: OnsiteFull timeUSD 17.75+ hourlyFunction: Customer Support (Service Desk)Skills: ["Customer service","Attention to detail","Organizational skills","Multitasking","Communication"]

Serve customers at the Parts counter by assisting with Harley-Davidson parts and accessory inquiries, looking up items in dealership parts catalogs and electronic systems, and accurately processing orders and transactions. Support the Parts Department’s daily operations through call handling, inventory receiving/stocking, cycle counts and inventory adjustments, and maintaining a clean, organized customer-facing counter. Prioritize accuracy, attention to detail, and a consistently positive customer experience in a fast-paced dealership environment.

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Sonic Automotive
Sonic Automotive
1 day ago

Parts Associate - San Diego Harley-Davidson

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Last checked: 17 hours agoStatus: Live

Job Summary

Serve customers at the Parts counter by assisting with Harley-Davidson parts and accessory inquiries, looking up items in dealership parts catalogs and electronic systems, and accurately processing orders and transactions. Support the Parts Department’s daily operations through call handling, inventory receiving/stocking, cycle counts and inventory adjustments, and maintaining a clean, organized customer-facing counter. Prioritize accuracy, attention to detail, and a consistently positive customer experience in a fast-paced dealership environment.
Location: San Diego
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Provide exceptional customer service to retail customers, technicians, and dealership personnel at the parts counter.
  • •Greet customers and assist with parts, accessories, merchandise, and product-related inquiries.
  • •Look up parts using dealership parts catalogs, electronic systems, and other available resources.
  • •Process and track customer parts orders and accurately handle sales, returns, exchanges, and other transactions.
  • •Receive, verify, organize, stock, and maintain incoming parts and merchandise, including inventory control, cycle counts, and record accuracy.

Pay and Benefits

Salary: USD 17.75 hourly
Perks:Health InsuranceDentalVision401kPaid LeaveGym MembershipLearning Budget

Key Requirements

  • •Previous customer service, retail, cashiering, automotive, powersports, or parts experience preferred.
  • •Harley-Davidson or powersports parts knowledge is a plus.
  • •Strong attention to detail and organizational skills.
  • •Ability to multi-task and prioritize in a fast-paced environment while maintaining accuracy and customer service standards.
  • •Basic computer and point-of-sale system proficiency, with ability to learn dealership systems and parts catalogs.
Experience:AutomotivePowersportsRetailCashieringParts
Skills:Customer serviceAttention to detailOrganizational skillsMultitaskingCommunication
Languages:English
Tech Stack:Point-of-saleCashiering systemDealership parts catalogsElectronic systems

Company Brief

Sonic Automotive
Operates as an automotive retailer owning and operating new and used vehicle dealerships, providing vehicle service, repair, parts, and financing solutions across the United States.
Industry: Retail (Offline)
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Charlotte, United States
Founded: 1997
WebsiteLinkedIn