PRADA Floor Manager, Bicester Village (Bicester, GB)

Prada Group
United Kingdom
Workplace: OnsiteFull timeFunction: Communications, PR & CommunitySkills: ["Leadership","Motivation","Coaching","Client service","Communication","Problem-solving","Team collaboration"]

Lead a Prada store floor as a motivating brand ambassador, driving your team to exceed financial and KPI targets while maximizing sales performance and contribution. Maintain a strong presence on the shop floor to ensure exceptional client service, strengthen client relationships through clienteling and after-sales experiences, and resolve complaints proactively. Support business planning using floor performance analysis, foster product knowledge, and coach the team to deliver luxury standards and operational excellence.

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Prada Group
Prada Group
2 days ago

PRADA Floor Manager, Bicester Village (Bicester, GB)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 17 hours agoStatus: Live

Job Summary

Lead a Prada store floor as a motivating brand ambassador, driving your team to exceed financial and KPI targets while maximizing sales performance and contribution. Maintain a strong presence on the shop floor to ensure exceptional client service, strengthen client relationships through clienteling and after-sales experiences, and resolve complaints proactively. Support business planning using floor performance analysis, foster product knowledge, and coach the team to deliver luxury standards and operational excellence.
Location: United Kingdom
Workplace: Onsite
Employment Type: Full time
Job Function: Communications, PR & Community
Seniority: Manager level

Key Responsibilities

  • •Drive the floor team to exceed financial and KPI targets and maximize sales performance and contribution to store success.
  • •Support the management team in developing and implementing business plans through analysis of floor performance and proposing action plans.
  • •Maintain a strong presence on the sales floor to uphold the highest standards of approach and service to clients.
  • •Coach and train the floor sales team on product knowledge, sales techniques, client services, and company policies and procedures.
  • •Foster omni-channel awareness and clienteling initiatives, while proactively managing complaints and strengthening client loyalty.

Key Requirements

  • •Demonstrated ability to drive departmental performance by exceeding financial and KPI targets in luxury/premium retail environments.
  • •Experience delivering exceptional client service through shop-floor presence, brand ceremonies, and proactive complaint resolution.
  • •Strong leadership skills to inspire, coach, and develop a sales team in a fast-paced environment.
  • •Effective communication skills to lead briefings, share insights, and collaborate across departments.
  • •Prior experience in luxury or premium brands, with the ability to maintain energy and focus while nurturing talent.
Experience:Luxury retailPremium brands
Skills:LeadershipMotivationCoachingClient serviceCommunicationProblem-solvingTeam collaboration

Company Brief

Prada Group
Prada Group is a global luxury fashion house designing, producing and retailing high-end leather goods, ready-to-wear, footwear and accessories across multiple brands, known for craftsmanship, innovation and iconic Italian style.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Milan, Italy
Founded: 1913
WebsiteLinkedIn