Client Relationship Manager I

Western Alliance Bancorp
Houston, Pennsylvania, Boston, Maryland
Full timeFunction: Customer Success & Account ManagementExperience: 6+ yearsEducation: bachelorsSkills: ["Client relationship management","Communication","Risk identification","Problem resolution","Operational coordination"]

Own and grow Corporate Trust client relationships, ensuring excellent service delivery for CLOs and Leverage Finance Facilities. Partner with business development to review and accept new client relationships, resolve client issues, and coordinate operational changes. Monitor reporting and collaborate on updates, identify business risks and operational challenges, and work toward revenue and expense goals while leading effective communication to internal and external stakeholders.

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Western Alliance Bancorp
Western Alliance Bancorp
1 day ago

Client Relationship Manager I

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Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live

Job Summary

Own and grow Corporate Trust client relationships, ensuring excellent service delivery for CLOs and Leverage Finance Facilities. Partner with business development to review and accept new client relationships, resolve client issues, and coordinate operational changes. Monitor reporting and collaborate on updates, identify business risks and operational challenges, and work toward revenue and expense goals while leading effective communication to internal and external stakeholders.
Location: Houston, Pennsylvania, Boston, Maryland
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Manage client relationships and ensure excellent service delivery for assigned CLO and Leverage Finance Facility clients.
  • •Partner with business development to develop and maintain Corporate Trust client relationships and manage value to the organization.
  • •Review and accept new client relationships according to business line account acceptance policies and procedures.
  • •Identify business risks and operational challenges, mitigate risk, and enhance operating systems and processes.
  • •Review client reporting, provide required information, and respond to queries from interested parties.
Travel: Medium travel

Pay and Benefits

Equity and Bonus:Equity
Perks:Health InsuranceDental401k MatchingTuition AssistanceWellness StipendTime Off

Key Requirements

  • •6+ years of related experience in Corporate Trust or a similar field.
  • •Bachelor’s degree in a related field.
  • •Intermediate knowledge of general banking operations, including deposit operations, loan administration, and/or treasury management/commercial banking products.
  • •Intermediate knowledge of applicable regulatory and legal compliance obligations, rules and regulations, and industry standards.
  • •Advanced speaking and writing communication skills.
Experience:6+ yearsCorporate trustBankingTreasury management
Education:Bachelor's
Skills:Client relationship managementCommunicationRisk identificationProblem resolutionOperational coordination

Company Brief

Western Alliance Bancorp
Bank holding company that provides commercial banking, mortgage banking, treasury management, and specialized financial services through its Western Alliance Bank subsidiaries. Serves businesses, real estate clients, and consumers across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Phoenix, United States
Founded: 1994
WebsiteLinkedIn