Senior Deal Desk Analyst

Flock Safety
United States
Workplace: RemoteFull timeUSD 93,000 - 115,000 annuallyFunction: Revenue Operations (RevOps)Experience: 7+ yearsSkills: ["Judgment","Commercial maturity","Cross-functional collaboration","Negotiation","Operational improvement"]

Own end-to-end commercial support for complex, non-standard B2B SaaS transactions, from pricing structures and discounting strategies to concession tradeoffs. Serve as the escalation point for quote-to-cash frictions across Finance, Legal, RevOps, and Systems, translating gray-area exceptions into standardized approval guidance, playbooks, and workflow improvements. Coach peers to raise deal readiness and optimize which transactions move to human support vs guided self-service or automation.

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Flock Safety
Flock Safety
4 days ago

Senior Deal Desk Analyst

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Last checked: 7 hours agoStatus: Live

Job Summary

Own end-to-end commercial support for complex, non-standard B2B SaaS transactions, from pricing structures and discounting strategies to concession tradeoffs. Serve as the escalation point for quote-to-cash frictions across Finance, Legal, RevOps, and Systems, translating gray-area exceptions into standardized approval guidance, playbooks, and workflow improvements. Coach peers to raise deal readiness and optimize which transactions move to human support vs guided self-service or automation.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Revenue Operations (RevOps)
Seniority: Mid level

Key Responsibilities

  • •Lead end-to-end commercial support for complex, non-standard transactions, including pricing structures, discounting strategies, and standard concessions.
  • •Negotiate nuanced commercial and contractual redlines with sellers, sales leadership, and customers, partnering with Legal on significant risk deviations.
  • •Independently resolve high-friction deal escalations and act as an escalation point for cross-functional stakeholders in Finance, Legal, RevOps, and Systems.
  • •Translate recurring deal friction and gray-area exceptions into standardized approval guidance, playbooks, exception taxonomies, and workflow improvements.
  • •Evaluate quote-to-cash workflows to determine which transactions require human support versus guided self-service or automation, while coaching less experienced team members.

Pay and Benefits

Salary: USD 93,000 - 115,000 annually
Equity and Bonus:Equity

Key Requirements

  • •7+ years of experience in Deal Desk, Sales Operations, Revenue Operations, or quote-to-cash support in a B2B SaaS/technology company.
  • •Independently structure semi-complex to complex deals and manage pricing negotiations without management intervention.
  • •Negotiate commercial terms and contractual redlines with sales leaders and customer counterparts.
  • •Strong proficiency with Salesforce and experience using CPQ systems to manage approval workflows and transaction structures.
  • •Contribute to operational initiatives such as workflow optimization, policy clarification, or sales enablement assets.
Experience:7+ yearsB2B SaaSTechnology
Skills:JudgmentCommercial maturityCross-functional collaborationNegotiationOperational improvement
Tech Stack:SalesforceCPQ

Company Brief

Flock Safety
Builds automated license-plate recognition cameras, AI video, gunshot-detection and drone systems plus investigative software to help law enforcement, cities, businesses and neighborhoods prevent and solve crime.
Industry: Surveillance & Security Hardware
Company Size: Enterprise (1,001+ employees)
Revenue: USD 250M to 500M
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series E+
Headquarters: Atlanta, United States
Founded: 2017
Glassdoor
Glassdoor: 3.5
WebsiteLinkedInGlassdoor