Client Relations Agent (Fluent in Norwegian and English)
Hermes
Belgium
Workplace: OnsiteFull timeFunction: Customer Support (Service Desk)Experience: 6+ yearsSkills: ["Customer service","Interpersonal skills","Communication","Organization","Stress management"]Be the main point of contact for end customers across email, telephone, and digital channels, delivering a high-quality omnichannel experience. Based at the Brussels headquarters, you’ll advise customers, support store follow-up, and maintain strong customer relationships. You’ll provide detailed product information and clearly explain purchase, returns, and exchanges—ensuring service philosophy is upheld across Benelux-Nordics.

