Operations Associate

Appdirect
Buenos Aires
Workplace: HybridFull timeFunction: Business OperationsExperience: 3+ yearsSkills: ["Organization","Communication","Attention to detail","Ownership","Process improvement"]

Own the day-to-day execution of IT Asset Disposition (ITAD) workflows as a control tower for the program. Coordinate warehouse and partner processing, manage action queues and SOP steps, ingest destruction/settlement reports, and maintain FMV pricing data. Reconcile device/order ITAD revenue with bank deposits, collaborate with Finance on credit issuance, and produce revenue and gross margin reporting using tools like Google Sheets, Parabola, Slack, and Retool.

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FursaFursa
Appdirect
Appdirect
2 days ago

Operations Associate

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Own the day-to-day execution of IT Asset Disposition (ITAD) workflows as a control tower for the program. Coordinate warehouse and partner processing, manage action queues and SOP steps, ingest destruction/settlement reports, and maintain FMV pricing data. Reconcile device/order ITAD revenue with bank deposits, collaborate with Finance on credit issuance, and produce revenue and gross margin reporting using tools like Google Sheets, Parabola, Slack, and Retool.
Location: Buenos Aires
Workplace: Hybrid
Employment Type: Full time
Job Function: Business Operations
Seniority: Mid level

Key Responsibilities

  • •Oversee ITAD processing workflows with warehouses and external partner facilities to ensure timely execution of shipments and processing tasks.
  • •Assign and monitor ITAD action queues for warehouse teams, ensuring steps are followed per SOPs (labeling, COD uploads, grading, etc.).
  • •Review and ingest data destruction and settlement reports from resale partners into internal systems for reporting and audit trails.
  • •Gather FMV pricing data and maintain/enrich internal FMV estimate databases to support customer in-app price displays and reports.
  • •Reconcile device- and order-level ITAD revenue with bank deposits, collaborate with Finance on credit issuance, and resolve financial discrepancies with vendor partners.

Pay and Benefits

Perks:Paid LeaveHealth InsuranceLearning BudgetWellness Stipend

Key Requirements

  • •3+ years of experience in auditing, billing operations, data analysis, or logistics coordination.
  • •Strong skills in Google Sheets (pivot tables, filters, lookups).
  • •Strong English verbal and written communication skills, especially over Slack and email.
  • •High attention to detail and ability to manage multiple workflows in parallel.
  • •Comfortable with structured SOPs, with a proactive approach to suggesting improvements.
Experience:3+ yearsLogisticsData analysis
Skills:OrganizationCommunicationAttention to detailOwnershipProcess improvement
Languages:English
Tech Stack:Google SheetsParabolaSlackRetool

Company Brief

Appdirect
Provides a cloud commerce platform enabling businesses and service providers to sell, distribute, and manage subscriptions, digital services, and third-party applications through marketplaces and billing/commerce tools.
Industry: Enterprise Software
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Funding: Series D
Headquarters: San Francisco, United States
Founded: 2009
WebsiteLinkedIn