Field Services Technician (On site-Coyoacán)

NTT
Mexico
Workplace: OnsiteFull timeFunction: Field Service, Maintenance & Skilled TradesEducation: high_schoolSkills: ["Client service skills","Discretion","Independent judgment"]

Provide on-site integration and support for company and multi-vendor systems, including hardware, software, networking products, and operating systems. Install, implement, configure, maintain, troubleshoot, and repair desktops, notebooks, printers, and peripherals. Act as a liaison with clients on technical and administrative matters, clarify responsibility areas for issue resolution, and perform upgrades, parts replacement, and corrective actions to protect end-user experience.

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FursaFursa
NTT
NTT
1 week ago

Field Services Technician (On site-Coyoacán)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Provide on-site integration and support for company and multi-vendor systems, including hardware, software, networking products, and operating systems. Install, implement, configure, maintain, troubleshoot, and repair desktops, notebooks, printers, and peripherals. Act as a liaison with clients on technical and administrative matters, clarify responsibility areas for issue resolution, and perform upgrades, parts replacement, and corrective actions to protect end-user experience.
Location: Mexico
Workplace: Onsite
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades

Key Responsibilities

  • •Perform on-site integration of company and multi-vendor systems solutions, including hardware, software, networking products, and operating systems.
  • •Install, implement, configure, maintain, troubleshoot, and repair desktops, notebooks, printers, and associated peripherals.
  • •Serve as a liaison with the client on administrative and technical matters.
  • •Troubleshoot problems, replace parts, perform system upgrades, and deploy basic configurations to keep end users functioning smoothly.
  • •Identify potential issues affecting end-user experience and take corrective action; escalate as needed for non-routine matters.
Travel: High travel

Key Requirements

  • •High School Diploma or equivalent.
  • •Undergraduate degree or some college coursework preferred.
  • •Strong knowledge of Windows operating system environment.
  • •Solid client service skills.
  • •A+ desktop or equivalent skill set is required; additional certifications for various hardware platforms may be required.
Education:High School
Skills:Client service skillsDiscretionIndependent judgment
Certifications:A+
Tech Stack:WindowsDesktopNotebookPrinterHardwareSoftwareNetworkingOperating systems

Company Brief

NTT
Dimension Data, operating under NTT Ltd, provides managed IT services, cloud and data center solutions, networking, cybersecurity, and digital transformation services to enterprise customers worldwide.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Valuation: Public Company (Market Cap in USD)
Headquarters: London, United Kingdom
Founded: 1983
WebsiteLinkedIn