Full Time Branch Ambassador - Stacy Rd

Discover Financial
Texas
Workplace: OnsiteFull timeUSD 43,680 - 43,680 annuallyFunction: Customer Support (Service Desk)Experience: 1+ yearsEducation: bachelorsSkills: ["Hospitality","Communication","Problem-solving","Adaptability","Attention to detail"]

Deliver a human-centric customer experience as a Branch Ambassador by executing accurate, high-volume cash transactions while maintaining a compliance-first mindset for security, audit, and BSA/AML requirements. Serve as a digital concierge, educating customers on mobile banking, remote deposit capture, and contactless payments. Gather customer needs through attentive listening and recommend appropriate digital tools and banking solutions, while greeting customers and keeping the branch welcoming and efficient.

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FursaFursa
Discover Financial
Discover Financial
3 days ago

Full Time Branch Ambassador - Stacy Rd

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Last checked: 12 hours agoStatus: Live

Job Summary

Deliver a human-centric customer experience as a Branch Ambassador by executing accurate, high-volume cash transactions while maintaining a compliance-first mindset for security, audit, and BSA/AML requirements. Serve as a digital concierge, educating customers on mobile banking, remote deposit capture, and contactless payments. Gather customer needs through attentive listening and recommend appropriate digital tools and banking solutions, while greeting customers and keeping the branch welcoming and efficient.
Location: Texas
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Execute high-volume cash transactions (deposits, withdrawals, and negotiable instrument processing) with 100% accuracy while meeting security, audit, BSA/AML, and federal regulatory standards.
  • •Educate customers on mobile banking tools, including remote deposit capture and contactless payments.
  • •Listen to customers to identify personal or business goals and pair them with appropriate digital tools or banking solutions.
  • •Greet customers, move throughout the branch floor, and maintain a warm, community-focused experience alongside efficient service.
  • •Support surrounding branches as needed within a 50-mile radius and maintain regular attendance on a flexible schedule including weekends.

Pay and Benefits

Salary: USD 43,680 annually
Perks:Health InsuranceDentalVision401kPaid LeaveParental LeaveLearning Budget

Key Requirements

  • •High school diploma, GED, or equivalent certification.
  • •At least 1 year of retail, sales, or customer service experience.
  • •At least 6 months of cash handling experience.
  • •Associate’s degree preferred.
  • •Proficient in G-Suite and strong written and oral communication skills preferred.
Experience:1+ yearsRetailSalesCustomer serviceCash handling
Education:Bachelor's
Skills:HospitalityCommunicationProblem-solvingAdaptabilityAttention to detail
Tech Stack:Mobile bankingRemote deposit captureContactless paymentsG-Suite

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Discover Financial
Provides consumer banking products, credit cards, personal loans, and payment services through the Discover brand. It operates a major U.S. financial network and serves individuals and merchants with lending and digital payment solutions.
Industry: Retail Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10M to 25M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Riverwoods, United States
Founded: 1985
WebsiteLinkedIn