Patient Admin Executive

NMC Healthcare
Dubai
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceEducation: certificationSkills: ["Interpersonal skills","Confidentiality","Data accuracy","Customer service","Professional communication"]

Greet patients and manage front-desk operations, including handling phone inquiries, scheduling appointments, and registering new patients while keeping records up to date. Support insurance information, collect payments and co-pays, and generate/process patient invoices with accurate charges and compliance with legal and insurance requirements. Maintain proficiency in the Hospital Information System, address complaints professionally, and follow infection control, patient-safety, and JCI policies in daily on-site work.

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FursaFursa
NMC Healthcare
NMC Healthcare
15 hours ago

Patient Admin Executive

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Last checked: 5 hours agoStatus: Live

Job Summary

Greet patients and manage front-desk operations, including handling phone inquiries, scheduling appointments, and registering new patients while keeping records up to date. Support insurance information, collect payments and co-pays, and generate/process patient invoices with accurate charges and compliance with legal and insurance requirements. Maintain proficiency in the Hospital Information System, address complaints professionally, and follow infection control, patient-safety, and JCI policies in daily on-site work.
Location: Dubai
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance

Key Responsibilities

  • •Greet patients and direct them to appropriate departments while providing routine hospital information.
  • •Handle telephone inquiries and provide information to doctors/nurses for callback follow-ups.
  • •Manage appointment scheduling, confirmations, and no-show/rescheduling workflows.
  • •Register patients, maintain patient records, and update clinic appointment information using the Hospital Information System.
  • •Support billing and insurance workflows: generate/process invoices, record accurate charges, issue statements, and collect co-pays/deductibles/outstanding balances.

Key Requirements

  • •College Diploma in any discipline or related fields.
  • •Manage patient appointments including confirmations, rescheduling, and no-show handling.
  • •Register new patients and keep current patient records up to date.
  • •Provide information on medical insurance coverage and collect eligible co-payments/due amounts.
  • •Adhere to NMC regulations and policies, including infection control, patient safety, and JCI standards.
Education:Certification / Diploma in Any discipline or related fields
Skills:Interpersonal skillsConfidentialityData accuracyCustomer serviceProfessional communication
Tech Stack:Hospital Information SystemJCI

Company Brief

NMC Healthcare
Operates a large network of hospitals, medical centers, and specialty clinics across the UAE and the wider Middle East. Provides general and specialized healthcare services, diagnostics, and outpatient care for individuals and families.
Industry: Hospitals & Clinics
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Abu Dhabi, United Arab Emirates
Founded: 1975
WebsiteLinkedIn