SME Account Manager - Bupa Global

Bupa
United Kingdom
Workplace: HybridFull timeGBP 33,000 - 35,000 annuallyFunction: Customer Success & Account ManagementExperience: 2+ yearsSkills: ["Relationship-building","Stakeholder management","Communication","Presentation","Negotiation","Organizational skills","Attention to detail","Problem-solving","Proactive mindset"]

Manage a portfolio of small and medium-sized business health insurance accounts for Bupa Global. Build trusted relationships with direct customers and intermediary partners, deliver proactive and responsive support, and oversee renewals, growth opportunities, pricing discussions, and debt management. Hold regular meetings to understand customer needs, provide clear product/service information, identify referral and new business opportunities, and maintain accurate records while monitoring market activity and improving processes.

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FursaFursa
Bupa
Bupa
7 hours ago

SME Account Manager - Bupa Global

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Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live

Job Summary

Manage a portfolio of small and medium-sized business health insurance accounts for Bupa Global. Build trusted relationships with direct customers and intermediary partners, deliver proactive and responsive support, and oversee renewals, growth opportunities, pricing discussions, and debt management. Hold regular meetings to understand customer needs, provide clear product/service information, identify referral and new business opportunities, and maintain accurate records while monitoring market activity and improving processes.
Location: United Kingdom
Workplace: Hybrid
Employment Type: Full time · Permanent
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Manage a portfolio of existing direct and intermediary health insurance accounts.
  • •Retain and grow business in line with agreed targets.
  • •Take ownership of customer relationships by providing proactive and responsive support.
  • •Manage renewals, pricing discussions, account growth opportunities, and debt management activities.
  • •Monitor market and competitor activity, handle customer concerns professionally, and maintain accurate customer records and administration tasks.

Pay and Benefits

Salary: GBP 33,000 - 35,000 annually

Key Requirements

  • •Minimum of 2 years’ experience in the health insurance, healthcare, or wider insurance market.
  • •Experience managing a portfolio of customer accounts.
  • •Experience working directly with customers, including face-to-face meetings.
  • •Strong relationship-building and stakeholder management skills, with excellent communication, presentation, and negotiation skills.
  • •Strong organisational skills with attention to detail and confidence using Microsoft Office applications.
Experience:2+ yearsHealth insuranceHealthcareInsurance
Skills:Relationship-buildingStakeholder managementCommunicationPresentationNegotiationOrganizational skillsAttention to detailProblem-solvingProactive mindset
Tech Stack:Microsoft Office

Company Brief

Bupa
Bupa is an international healthcare group offering health insurance, care homes, hospitals, dental clinics, and health services. It provides private medical insurance and integrated care solutions across multiple countries for individuals and employers.
Industry: Health Insurance (Payers)
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Headquarters: London, United Kingdom
Founded: 1947
WebsiteLinkedIn