Senior Specialist, Golf Account Operations

Adidas
Melbourne
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringSkills: ["Communication","Attention to detail","Prioritisation","Continuous improvement","Data analysis"]

Support Golf account operations across the Pacific market by managing order book accuracy, purchase order tracking, inventory visibility, and on-time in-full delivery. Drive distribution center operational excellence via KPIs, dashboards, and continuous improvement. Lead the sales order process (collection, reservation, confirmation), handle returns/claims/cancellations, monitor shipments and customer communications, and support digital/EDI enhancements including portal adoption with key accounts.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Adidas
Adidas
1 day ago

Senior Specialist, Golf Account Operations

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Support Golf account operations across the Pacific market by managing order book accuracy, purchase order tracking, inventory visibility, and on-time in-full delivery. Drive distribution center operational excellence via KPIs, dashboards, and continuous improvement. Lead the sales order process (collection, reservation, confirmation), handle returns/claims/cancellations, monitor shipments and customer communications, and support digital/EDI enhancements including portal adoption with key accounts.
Location: Melbourne
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Partner with Supply Chain to improve inbound purchase order tracking visibility, monitor article drops/oversells, and ensure pre-orders are delivered on time and in full.
  • •Drive distribution center operational excellence and continuous improvement by implementing and communicating KPIs.
  • •Manage inventory tracking and order book processes to support the sales pipeline, including sales order collection, reservation, and confirmation.
  • •Maintain customer-facing processes for returns, claims, and cancellations in line with brand guidelines, ensuring timely responsiveness to requests and complaints.
  • •Maintain reporting and analytics dashboards (e.g., sell-through, market share trends, order status/compliance) and lead digital/technology enhancements including EDI and portal adoption.

Key Requirements

  • •Experience in order management, inventory management, customer service, sales operations, or supply chain operations in a wholesale/retail/consumer or sporting goods environment.
  • •Strong end-to-end order book management including purchase order tracking, stock availability, delivery timelines, returns, claims, cancellations, and customer communication.
  • •Experience working cross-functionally with Sales, Supply Chain, Distribution Centre, Product Marketing, and Customer Service to resolve operational issues.
  • •Advanced Microsoft Excel skills; experience with SAP, Salesforce, Microsoft Outlook, EDI, and digital customer portals is preferred.
  • •Strong analytical capability maintaining reports/dashboards and identifying trends to support commercial decision-making.
Experience:WholesaleRetailConsumer goodsSporting goodsGolf
Skills:CommunicationAttention to detailPrioritisationContinuous improvementData analysis
Tech Stack:Microsoft ExcelSAPSalesforceMicrosoft OutlookEDIDigital customer portalsOnline portalsDashboardsKPIs

Company Brief

Adidas
Global sportswear company designing, manufacturing, and selling athletic footwear, apparel, and accessories. Serves consumers and athletes through branded products, direct-to-consumer retail, and wholesale channels worldwide.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Herzogenaurach, Germany
Founded: 1949
Glassdoor
Glassdoor: 3.8
WebsiteLinkedInGlassdoor