Banking Sector | Application Support

Devoteam
Porto
Workplace: HybridFull timeFunction: Banking, Lending & CreditSkills: ["Problem-solving","Communication","Teamwork"]

Role focuses on diagnosing and resolving L2/L3 technical and functional issues, overseeing day-to-day management chains, and orchestrating software releases and infrastructure updates. You’ll monitor system health with Dynatrace/Prometheus, automate tasks with Python/Bash and Ansible, and maintain runbooks to ensure scalable, reliable IT operations for banking applications.

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Devoteam
Devoteam
5 months ago

Banking Sector | Application Support

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Role focuses on diagnosing and resolving L2/L3 technical and functional issues, overseeing day-to-day management chains, and orchestrating software releases and infrastructure updates. You’ll monitor system health with Dynatrace/Prometheus, automate tasks with Python/Bash and Ansible, and maintain runbooks to ensure scalable, reliable IT operations for banking applications.
Location: Porto
Workplace: Hybrid
Employment Type: Full time · Permanent
Job Function: Banking, Lending & Credit
Seniority: Mid level

Key Responsibilities

  • •Diagnose and resolve technical and functional issues (L2/L3), ensuring rapid service restoration and root-cause analysis.
  • •Oversee the day-to-day execution of management chains, including batch processing, data transfers, and workflow monitoring.
  • •Orchestrate and manage software releases and hardware infrastructure updates within your scope, ensuring minimal business disruption.
  • •Implement and supervise monitoring tools (Dynatrace, Prometheus/Grafana) to analyze load, performance, and functional health.
  • •Develop scripts (Python/Bash) and use DevOps tools (Ansible) to automate repetitive tasks, log parsing, and health checks.

Key Requirements

  • •Strong hands-on experience with Linux (RHEL 7/8, SLES, Ubuntu) including system administration, kernel parameters, and performance tuning.
  • •Proficiency in SQL or equivalent with ability to optimize queries and perform basic DBA tasks.
  • •Professional experience with Python, Bash/Shell scripting for automation, and Ansible (playbook authoring and CI/CD integration).
  • •Familiarity with Cloud environments, Docker, and Kubernetes (basic pod debugging and log aggregation). Terraform/Helm a plus.
  • •Proficient use of Dynatrace or other monitoring tools (Prometheus/Grafana/Zabbix) and solid ITIL/ITSM knowledge with ticketing systems like ServiceNow or JIRA.
Experience:IT operationsDevOpsCloudMonitoring
Skills:Problem-solvingCommunicationTeamwork
Languages:English
Tech Stack:LinuxRHELSLESUbuntuSQLPythonBashShellAnsibleCI/CDCloudDockerKubernetesTerraformHelmDynatracePrometheusGrafanaZabbixITIL

Company Brief

Devoteam
Devoteam is an IT consulting firm specializing in digital transformation, cloud, cybersecurity, and data solutions for enterprise clients across Europe and the Middle East, combining technology partnerships with management consulting services.
Industry: Consulting
Company Size: Enterprise (1,001+ employees)
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Paris, France
Founded: 1995
WebsiteLinkedIn