Assistant Store Manager-1

Tapestry
United States
Workplace: OnsiteFull timeUSD 18.5 - 38.25Function: Administration & Executive AssistanceExperience: 1+ yearsSkills: ["Customer focus","Leadership","Communication","Problem-solving","Conflict resolution"]

Partner with the Store Manager to drive sales performance, service standards, and daily operations at a luxury retail store. Lead by example on the sales floor, manage customer issues, and help recruit, onboard, and coach team members. Support omni-channel and clienteling initiatives, oversee compliance (including scheduling, payroll, HR, loss prevention, and merchandising), and collaborate with district and corporate teams using market insights and KPI monitoring.

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FursaFursa
Tapestry
Tapestry
1 day ago

Assistant Store Manager-1

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Partner with the Store Manager to drive sales performance, service standards, and daily operations at a luxury retail store. Lead by example on the sales floor, manage customer issues, and help recruit, onboard, and coach team members. Support omni-channel and clienteling initiatives, oversee compliance (including scheduling, payroll, HR, loss prevention, and merchandising), and collaborate with district and corporate teams using market insights and KPI monitoring.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Support the Store Manager in achieving sales goals through forecasting, planning, category initiatives, and KPI monitoring.
  • •Deliver exceptional, inclusive customer service; resolve customer issues promptly and act as a brand ambassador.
  • •Recruit, onboard, and coach team members; foster collaboration and build a talent pipeline aligned with the brand.
  • •Support virtual shopping, clienteling, customer data acquisition, and use social media trends to enhance the customer experience.
  • •Ensure operational excellence by overseeing compliance, scheduling, payroll, HR processes, loss prevention, and visual merchandising.

Pay and Benefits

Salary: USD 18.5 - 38.25
Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceLearning Budget

Key Requirements

  • •1+ years of leadership experience in retail or service industries, with a luxury/fashion background preferred.
  • •Strong customer focus and ability to thrive in a fast-paced environment.
  • •Proven ability to inspire and motivate teams to exceed performance standards.
  • •Excellent communication, problem-solving, and conflict resolution skills.
  • •Proficiency in Microsoft Office and retail systems; knowledge of omni-channel services and clienteling strategies.
Experience:1+ yearsRetail
Skills:Customer focusLeadershipCommunicationProblem-solvingConflict resolution
Languages:English
Tech Stack:Microsoft OfficeOmni-channelClientelingRetail systemsSocial media

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
Glassdoor
Glassdoor: 3.7
WebsiteLinkedInGlassdoor