ACH Administrator

Customers Bancorp
Pennsylvania
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceExperience: 2+ yearsSkills: ["Analytical skills","Problem-solving","Attention to detail","Customer service"]

Process daily ACH activity end-to-end, including origination, returns, exceptions, batch controls, reconciliations, and investigation of discrepancies. Handle disputes from Fraud, stop payments, and unauthorized ACH transactions according to NACHA rules and bank policy. Maintain compliant ACH records and ensure adherence to regulations such as Reg CC, BSA, OFAC, and USA PATRIOT Act/CIP. Collaborate with compliance, risk, and operations teams to support audits and regulatory reviews.

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FursaFursa
Customers Bancorp
Customers Bancorp
3 days ago

ACH Administrator

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Process daily ACH activity end-to-end, including origination, returns, exceptions, batch controls, reconciliations, and investigation of discrepancies. Handle disputes from Fraud, stop payments, and unauthorized ACH transactions according to NACHA rules and bank policy. Maintain compliant ACH records and ensure adherence to regulations such as Reg CC, BSA, OFAC, and USA PATRIOT Act/CIP. Collaborate with compliance, risk, and operations teams to support audits and regulatory reviews.
Location: Pennsylvania
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Mid level

Key Responsibilities

  • •Process daily ACH activity including origination, returns, exception items, and monitor account usage and transaction patterns for anomalies.
  • •Execute daily ACH batch control jobs and process systematic and manual exceptions as needed.
  • •Perform daily reconciliation of ACH activity and investigate and resolve discrepancies.
  • •Process incoming disputes from the Fraud Department and handle stop payments, DNE, and unauthorized ACH transactions per NACHA rules and bank policy.
  • •Maintain compliant ACH documentation records and respond to internal and external inquiries; collaborate with compliance, risk, and operations for audits and regulatory reviews.

Key Requirements

  • •2+ years of prior ACH experience.
  • •Strong working knowledge of NACHA operating rules, SEC codes, and Prenote requirements.
  • •Hands-on ACH processing experience in a banking or financial services environment.
  • •Previous customer service experience.
  • •Strong analytical and problem-solving skills with exceptional attention to detail in a high-volume environment.
Experience:2+ yearsBankingFinancial services
Skills:Analytical skillsProblem-solvingAttention to detailCustomer service
Tech Stack:Microsoft OfficeFISAI & Automation tools

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Customers Bancorp
Customers Bancorp is a bank holding company that provides commercial and consumer banking services through Customers Bank. It offers lending, deposit products, cash management, and digital banking solutions for businesses and individuals.
Industry: Banking
Company Size: Large (251 to 1,000 employees)
Revenue: USD 100M to 250M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: West Reading, United States
Founded: 1997
WebsiteLinkedIn