Client Relationship Consultant 3 (Banker) - Crenshaw - Los Angeles, CA

U.S. Bancorp
Los Angeles
Workplace: OnsiteFull timeUSD 27.22 - 33.26Function: Customer Success & Account ManagementEducation: high_schoolSkills: ["Client relationship building","Proactive outreach","Communication","Customer service","Recommendation skills"]

Build trusted relationships with retail banking customers through proactive outreach, follow-up, and in-person/virtual engagement. Assess customers’ banking needs, maintain knowledge of consumer and business products (including digital/self-service), and recommend solutions aligned to goals. Provide an optimal client experience by greeting clients, processing transactions, opening accounts, handling service requests, and completing credit applications. Partner with branch teams to drive consistent service and operational excellence.

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FursaFursa
U.S. Bancorp
U.S. Bancorp
1 day ago

Client Relationship Consultant 3 (Banker) - Crenshaw - Los Angeles, CA

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Build trusted relationships with retail banking customers through proactive outreach, follow-up, and in-person/virtual engagement. Assess customers’ banking needs, maintain knowledge of consumer and business products (including digital/self-service), and recommend solutions aligned to goals. Provide an optimal client experience by greeting clients, processing transactions, opening accounts, handling service requests, and completing credit applications. Partner with branch teams to drive consistent service and operational excellence.
Location: Los Angeles
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Build and foster client relationships via proactive outreach and follow-up across engagement channels.
  • •Assess and address customers’ banking needs by effectively engaging and communicating with clients.
  • •Maintain working knowledge of consumer and business banking products, including digital and self-service offerings.
  • •Provide an optimal client experience by greeting clients, processing basic transactions, and completing service requests.
  • •Open new consumer and business accounts and submit credit applications while educating clients on emerging self-service digital products.

Pay and Benefits

Salary: USD 27.22 - 33.26
Perks:Health InsuranceDentalVisionLife Insurance401kRetirementPaid LeavePaid HolidaysParental LeaveLong-term Disability

Key Requirements

  • •High school diploma or equivalent.
  • •Typically 4–5 years of job-related, retail banking experience (or equivalent combination of experience and training).
  • •Maintain NMLS registration under the SAFE Act of 2008 and Regulation Z, including passing required criminal background and credit checks.
  • •Proven customer service and interpersonal skills with the ability to build and foster client relationships through outreach and follow-up.
  • •Thorough knowledge of applicable bank and branch policies, procedures, and support systems.
Experience:Retail bankingFinancial services
Education:High School
Skills:Client relationship buildingProactive outreachCommunicationCustomer serviceRecommendation skills
Licenses:NMLS registrationSAFE Act 2008 registrationRegulation Z

Company Brief

U.S. Bancorp
U.S. Bancorp is the parent company of U.S. Bank, providing consumer, business, and institutional banking services including lending, payments, treasury management, wealth management, and merchant solutions across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Minneapolis, United States
Founded: 1863
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