Samsonite

2 weeks ago

Associate Manager PT 20-29 hours - Washington Square

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 9 hours agoStatus: Live

Job Summary

Lead the retail team to create a luxury client experience that reflects the brand and strengthens client relationships while driving sales. Meet individual and store KPI goals, coach and develop associates through roleplay and feedback, and support store training. Manage timecards and training compliance, uphold visual merchandising standards, and maintain a consistently exceptional client experience in a fast-paced environment.

Location: United States

Workplace: Onsite

Employment Type: Part time

Job Function: Customer Support (Service Desk)

Seniority: Manager level

Key Responsibilities

•Meet and exceed individual and store baseline goals for personal sales and KPI metrics (including conversion, DPT, UPT, and client data capture).
•Coach and develop associates, including teaching training content, monitoring store training, and completing quarterly personal goal setting.
•Use strong written and verbal communication, adapt communication for the team, and collaborate effectively to support business goals.
•Manage compliance by maintaining timecards for payroll accuracy, upholding company policies, and maintaining Tumi University training.
•Ensure an exceptional client experience by following visual guidelines, using client books and thank-you cards, and executing event strategies.

Pay and Benefits

Salary: USD 19.5 - 20.5 hourly

Perks:Work-life BalanceTrainingEmployee DiscountEap401k

Key Requirements

•Understand the TUMI brand and show passion for the lifestyle, clients, and product assortment.
•Have strong sales and client experience, preferably in the luxury market.
•Demonstrate proven success meeting sales goals and KPI targets.
•Be flexible to work nights, weekends, mornings, and holidays as needed.
•Show strong time management skills, integrity, and the ability to lead by example.

Skills:Client serviceLeadershipCoachingCommunicationProblem-solving

Company Brief

Samsonite

Global luggage and travel goods manufacturer offering suitcases, bags, travel accessories and related products under multiple brands. Operates worldwide through retail, wholesale and e-commerce channels, serving leisure and business travelers.

Industry: Consumer Goods

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Luxembourg, Luxembourg

Founded: 1910

Website LinkedIn

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Samsonite

2 weeks ago

Associate Manager PT 20-29 hours - Washington Square

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 9 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Onsite

Employment Type: Part time

Job Function: Customer Support (Service Desk)

Seniority: Manager level

Key Responsibilities

•Meet and exceed individual and store baseline goals for personal sales and KPI metrics (including conversion, DPT, UPT, and client data capture).
•Coach and develop associates, including teaching training content, monitoring store training, and completing quarterly personal goal setting.
•Use strong written and verbal communication, adapt communication for the team, and collaborate effectively to support business goals.
•Manage compliance by maintaining timecards for payroll accuracy, upholding company policies, and maintaining Tumi University training.
•Ensure an exceptional client experience by following visual guidelines, using client books and thank-you cards, and executing event strategies.

Pay and Benefits

Salary: USD 19.5 - 20.5 hourly

Perks:Work-life BalanceTrainingEmployee DiscountEap401k

Key Requirements

•Understand the TUMI brand and show passion for the lifestyle, clients, and product assortment.
•Have strong sales and client experience, preferably in the luxury market.
•Demonstrate proven success meeting sales goals and KPI targets.
•Be flexible to work nights, weekends, mornings, and holidays as needed.
•Show strong time management skills, integrity, and the ability to lead by example.

Skills:Client serviceLeadershipCoachingCommunicationProblem-solving

Company Brief

Samsonite

Industry: Consumer Goods

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Luxembourg, Luxembourg

Founded: 1910

Website LinkedIn