Canon

4 weeks ago

CKA - Service Engineer , Riyadh - Saudi National

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 10 hours agoStatus: Live

Job Summary

Service Engineer role providing cost-effective maintenance and optimization of hardware, firmware, and related applications. Performs remote and on-site support, aims for high first-time fix rates, collaborates with account managers, writes service reports, and ensures compliance with health and safety standards in Canon’s Middle East portfolio.

Location: Riyadh

Workplace: Onsite

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

•Provide first line troubleshooting (root cause of problems) on the vast majority of standalone and connected products.
•Achieve a high first-time fix rate and minimum recalls with the most cost-effective use of labor time and parts.
•Report labor and parts investment, counter-reading by using CAESAR coding structure.
•Optimize stock inventory, rotation, and balance this against return-to-fit visits.
•Liaise with account manager on customer issues and look for opportunities to develop other areas of the client’s business.

Key Requirements

•Engineering degree or diploma (electronics, mechanics, and software)
•Relevant experience in the service industry
•Experience in understanding and following health and safety guidelines
•Demonstrates a high technical aptitude with excellent fault-finding skills
•Good customer handling and communication skills. Able to give customer instruction.

Experience:Service industry

Education:Bachelor's in Engineering-

Skills:CommunicationTeamworkCustomer-serviceProblem-solving

Languages:English

Tech Stack:FirmwareRemote assistanceHardware

Eligibility

Nationality:Saudi National

Company Brief

Canon

Global technology company manufacturing imaging and optical products including cameras, camcorders, printers, scanners, and medical and industrial equipment, serving consumers, businesses, and healthcare markets worldwide.

Industry: Manufacturing

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Tokyo, Japan

Founded: 1937

Glassdoor: 3.6

Website LinkedIn

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Canon

4 weeks ago

CKA - Service Engineer , Riyadh - Saudi National

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 10 hours agoStatus: Live

Job Summary

Location: Riyadh

Workplace: Onsite

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

•Provide first line troubleshooting (root cause of problems) on the vast majority of standalone and connected products.
•Achieve a high first-time fix rate and minimum recalls with the most cost-effective use of labor time and parts.
•Report labor and parts investment, counter-reading by using CAESAR coding structure.
•Optimize stock inventory, rotation, and balance this against return-to-fit visits.
•Liaise with account manager on customer issues and look for opportunities to develop other areas of the client’s business.

Key Requirements

•Engineering degree or diploma (electronics, mechanics, and software)
•Relevant experience in the service industry
•Experience in understanding and following health and safety guidelines
•Demonstrates a high technical aptitude with excellent fault-finding skills
•Good customer handling and communication skills. Able to give customer instruction.

Experience:Service industry

Education:Bachelor's in Engineering-

Skills:CommunicationTeamworkCustomer-serviceProblem-solving

Languages:English

Tech Stack:FirmwareRemote assistanceHardware

Eligibility

Nationality:Saudi National

Company Brief

Canon

Industry: Manufacturing

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Tokyo, Japan

Founded: 1937

Glassdoor: 3.6

Website LinkedIn