CKA - Service Engineer , Riyadh - Saudi National

Canon
Riyadh
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringEducation: bachelorsSkills: ["Communication","Teamwork","Customer-service","Problem-solving"]

Service Engineer role providing cost-effective maintenance and optimization of hardware, firmware, and related applications. Performs remote and on-site support, aims for high first-time fix rates, collaborates with account managers, writes service reports, and ensures compliance with health and safety standards in Canon’s Middle East portfolio.

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FursaFursa
Canon
Canon
2 months ago

CKA - Service Engineer , Riyadh - Saudi National

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Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Service Engineer role providing cost-effective maintenance and optimization of hardware, firmware, and related applications. Performs remote and on-site support, aims for high first-time fix rates, collaborates with account managers, writes service reports, and ensures compliance with health and safety standards in Canon’s Middle East portfolio.
Location: Riyadh
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

  • •Provide first line troubleshooting (root cause of problems) on the vast majority of standalone and connected products.
  • •Achieve a high first-time fix rate and minimum recalls with the most cost-effective use of labor time and parts.
  • •Report labor and parts investment, counter-reading by using CAESAR coding structure.
  • •Optimize stock inventory, rotation, and balance this against return-to-fit visits.
  • •Liaise with account manager on customer issues and look for opportunities to develop other areas of the client’s business.

Key Requirements

  • •Engineering degree or diploma (electronics, mechanics, and software)
  • •Relevant experience in the service industry
  • •Experience in understanding and following health and safety guidelines
  • •Demonstrates a high technical aptitude with excellent fault-finding skills
  • •Good customer handling and communication skills. Able to give customer instruction.
Experience:Service industry
Education:Bachelor's in Engineering-
Skills:CommunicationTeamworkCustomer-serviceProblem-solving
Languages:English
Tech Stack:FirmwareRemote assistanceHardware

Eligibility

Nationality:Saudi National

Company Brief

Canon
Global technology company manufacturing imaging and optical products including cameras, camcorders, printers, scanners, and medical and industrial equipment, serving consumers, businesses, and healthcare markets worldwide.
Industry: Manufacturing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Tokyo, Japan
Founded: 1937
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn