Sales Support Specialist

Ingersoll Rand
Italy
Workplace: OnsiteFull timeEUR 25,000 - 30,000Function: Customer Support (Service Desk)Experience: 2-5 yearsEducation: certificationSkills: ["Teamwork","Communication","Autonomy","Prioritization","Time management"]

Support aftermarket and upgrade activities for engineered Oil & Gas products by managing spare parts, repair, and upgrade requests. Prepare quotations using technical specifications and BOMs, follow up on orders for on-time delivery and quality compliance, and provide technical/commercial support to customers about installed equipment. Identify additional sales opportunities across spares, upgrades, retrofit solutions, and service agreements while maintaining installed base and aftermarket records, including contract review and order handover.

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FursaFursa
Ingersoll Rand
Ingersoll Rand
1 month ago

Sales Support Specialist

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Last checked: 5 hours agoStatus: Live

Job Summary

Support aftermarket and upgrade activities for engineered Oil & Gas products by managing spare parts, repair, and upgrade requests. Prepare quotations using technical specifications and BOMs, follow up on orders for on-time delivery and quality compliance, and provide technical/commercial support to customers about installed equipment. Identify additional sales opportunities across spares, upgrades, retrofit solutions, and service agreements while maintaining installed base and aftermarket records, including contract review and order handover.
Location: Italy
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Mid level

Key Responsibilities

  • •Manage customer requests for spare parts, repairs, and product upgrades.
  • •Prepare and issue quotations for aftermarket solutions using technical specifications, BOMs, and customer requirements.
  • •Follow up on aftermarket orders to ensure on-time delivery, cost control, and compliance with quality standards.
  • •Provide technical and commercial support to customers regarding installed equipment.
  • •Identify opportunities for additional sales and maintain installed base data and aftermarket records, including contract review and order handover.

Pay and Benefits

Salary: EUR 25,000 - 30,000

Key Requirements

  • •Degree in Engineering (Mechanical/Industrial or equivalent) or a Technical Diploma with relevant experience.
  • •2–5 years in aftermarket, sales support, or technical sales in Oil & Gas or similar industries.
  • •Strong preference for experience with engineered-to-order (ETO) products.
  • •Knowledge of industrial equipment (e.g., rotating equipment, valves, pressure systems).
  • •Familiarity with ERP systems (SAP) and CRM tools.
Experience:2-5 yearsOil & gasAftermarketTechnical sales
Education:Certification / Diploma
Skills:TeamworkCommunicationAutonomyPrioritizationTime management
Languages:English
Tech Stack:SAPCRMMicrosoft OfficeERPCAD

Company Brief

Ingersoll Rand
Designs, manufactures, and services industrial equipment and technologies including air compressors, power tools, fluid management systems, and downstream industrial solutions for manufacturing, construction, and commercial customers worldwide.
Industry: Industrial Machinery
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Davidson, United States
Founded: 1871
WebsiteLinkedIn