Lead Supervisor I

Tapestry
Pittsburgh
Workplace: OnsiteFull timeUSD 16 - 24.75 hourlyFunction: Administration & Executive AssistanceExperience: 1+ yearsSkills: ["Leadership","Customer focus","Collaboration","Conflict resolution","Problem-solving"]

Lead a customer-focused team on the Coach sales floor to achieve sales targets while delivering an exceptional brand experience. Serve as a brand ambassador for Coach values, driving execution of company initiatives and operational support. Use sales data to identify trends, recommend improvements, and build team development. Recruit, interview, evaluate performance, provide coaching and feedback, and support HR and conflict resolution when leadership is absent.

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FursaFursa
Tapestry
Tapestry
3 weeks ago

Lead Supervisor I

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live
Reposted: first listed 3 weeks ago

Job Summary

Lead a customer-focused team on the Coach sales floor to achieve sales targets while delivering an exceptional brand experience. Serve as a brand ambassador for Coach values, driving execution of company initiatives and operational support. Use sales data to identify trends, recommend improvements, and build team development. Recruit, interview, evaluate performance, provide coaching and feedback, and support HR and conflict resolution when leadership is absent.
Location: Pittsburgh
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Maintain a strong leadership presence on the sales floor to achieve sales targets and deliver an exceptional customer experience.
  • •Serve as a brand ambassador embodying Coach values and increasing brand awareness.
  • •Lead implementation of company initiatives and support full operation of the business.
  • •Monitor and analyze sales data to identify trends, recommend improvements, and drive team development.
  • •Recruit, interview, train, and provide feedback; hold the team accountable for achieving individual and business goals.

Pay and Benefits

Salary: USD 16 - 24.75 hourly
Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

  • •1+ years of equivalent experience managing competitive retail space at the Lead Supervisor level.
  • •Ability to lift, carry, and move at least 25 pounds regularly, and up to 50 pounds at times.
  • •Ability to climb, bend, kneel, and maneuver on the sales floor and stockroom.
  • •Maintain strong leadership presence on the sales floor to achieve sales targets and deliver exceptional customer experience.
  • •Adhere to and enforce team compliance with company policies, procedures, and store operational procedures.
Experience:1+ yearsRetail
Skills:LeadershipCustomer focusCollaborationConflict resolutionProblem-solving

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
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Glassdoor: 3.7
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