HR Shared Services Consultant

Stitch Fix
United States
Workplace: RemoteFull timeUSD 58,900 - 98,000 annuallyFunction: People, HR & TalentExperience: 2-4 yearsEducation: bachelorsSkills: ["Analytical thinking","Communication","Organization","Proactive problem-solving","Prioritization"]

Support the HR Shared Services team by improving the employee experience across the full lifecycle. Analyze HR and operational data, troubleshoot and provide Tier II specialized support (including complex employee issues), and drive process improvements through analytics and shared services tools. Serve as an administrator for FreshService and inform monthly/quarterly insights for People stakeholders. Ensure compliance with local employment laws and collaborate across HR, Legal, IT, and related partners while leveraging AI tools to improve efficiency.

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Stitch Fix
Stitch Fix
17 hours ago

HR Shared Services Consultant

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Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live
Reposted: similar role first listed 6 months ago

Job Summary

Support the HR Shared Services team by improving the employee experience across the full lifecycle. Analyze HR and operational data, troubleshoot and provide Tier II specialized support (including complex employee issues), and drive process improvements through analytics and shared services tools. Serve as an administrator for FreshService and inform monthly/quarterly insights for People stakeholders. Ensure compliance with local employment laws and collaborate across HR, Legal, IT, and related partners while leveraging AI tools to improve efficiency.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: People, HR & Talent
Seniority: Mid level

Key Responsibilities

  • •Identify gaps and inefficiencies and recommend standardization and improvements across the employee lifecycle.
  • •Provide direction on HR processes and systems by partnering with employees, managers, and internal teams across HR and related functions.
  • •Own Tier II specialized support for Shared Services programs (including immigration and unemployment) and maintain data integrity in Workday and enterprise systems.
  • •Administer FreshService ticketing and support metrics and reporting; produce monthly and quarterly data insights for People stakeholders.
  • •Maintain compliance standards by researching employment laws and support the design and implementation of compliance processes and audits.

Pay and Benefits

Salary: USD 58,900 - 98,000 annually
Perks:Health InsuranceDentalVision

Key Requirements

  • •2-4 years of experience in HR in a people-focused or HR operations role.
  • •Bachelor or Associate degree, or an equivalent combination of education and work experience.
  • •Strong organization skills and attention to detail to develop and execute plans.
  • •Proficient with Excel, Google Suite, and HRIS; ability to quickly learn new systems and tools.
  • •Ability to analyze and synthesize metrics and data to identify trends, patterns, and opportunities.
Experience:2-4 years
Education:Bachelor's
Skills:Analytical thinkingCommunicationOrganizationProactive problem-solvingPrioritization
Languages:English
Tech Stack:WorkdayFreshServiceExcelGoogle SuiteHRISChatGPTCopilot

Company Brief

Stitch Fix
Online personal styling service and apparel retailer that delivers curated clothing and accessories to customers through data-driven styling, algorithmic recommendations, and human stylists.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2011
WebsiteLinkedIn