Head of Fraud Strategy and Transformation

Truist Financial
Charlotte, Atlanta
Workplace: OnsiteFull timeFunction: Strategy & Corporate DevelopmentExperience: 10+ yearsEducation: bachelorsSkills: ["Leadership","Communication","Executive presence","Change leadership","Cross-organization coordination"]

Shape and execute Truist’s multi-year fraud strategy roadmap across consumer, small business, and wholesale channels. Translate emerging fraud threats, regulatory expectations, and industry innovation into a prioritized transformation portfolio with governance across the enterprise. Lead fraud program initiatives to reduce regulatory risk, operating expenses, and improve client experience, while partnering with executives, regulators, model reviewers, and third-party vendors to deliver measurable results.

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Truist Financial
Truist Financial
1 day ago

Head of Fraud Strategy and Transformation

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Job Summary

Shape and execute Truist’s multi-year fraud strategy roadmap across consumer, small business, and wholesale channels. Translate emerging fraud threats, regulatory expectations, and industry innovation into a prioritized transformation portfolio with governance across the enterprise. Lead fraud program initiatives to reduce regulatory risk, operating expenses, and improve client experience, while partnering with executives, regulators, model reviewers, and third-party vendors to deliver measurable results.
Location: Charlotte, Atlanta
Workplace: Onsite
Employment Type: Full time
Job Function: Strategy & Corporate Development
Seniority: Sr. Director level

Key Responsibilities

  • •Set and govern a multi-year fraud strategy roadmap across products and channels, translating threats and regulatory expectations into an executable transformation portfolio.
  • •Lead enterprise-wide transformational initiatives to detect, prevent, and respond to fraud at scale while improving client experience and operating efficiency.
  • •Reduce regulatory risk, operating expenses, and/or enhance client experience through definition and delivery of solutions to complex fraud challenges.
  • •Manage a team executing components of the fraud program and provide subject-matter expertise during reviews with examiners and auditors.
  • •Partner across the enterprise and manage relationships with third-party vendors and technology resources to ensure strategy execution and reporting of results.

Pay and Benefits

Perks:Health InsuranceDentalVisionLife InsuranceDisability Insurance401kPaid LeaveSick DaysPaid HolidaysRsus

Key Requirements

  • •Bachelor’s degree or equivalent education.
  • •10+ years of financial services work experience, including fraud management experience.
  • •Five+ years of direct internal audit and/or governmental regulatory experience.
  • •Strong leadership and communication skills.
  • •Experience leading projects and driving change.
Experience:10+ yearsFinancial servicesFraud managementFraud strategyFinancial crimesPayments risk
Education:Bachelor's
Skills:LeadershipCommunicationExecutive presenceChange leadershipCross-organization coordination
Certifications:CFECAMSCRCMCISMPMPSix Sigma
Languages:English
Tech Stack:AI/MLAdvanced analytics

Company Brief

Truist Financial
Provides consumer and commercial banking, wealth management, insurance, lending, and payments services through a large U.S. financial services platform formed by the merger of BB&T and SunTrust.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Charlotte, United States
Founded: 2019
WebsiteLinkedIn