Senior Program Manager, Creative Ops

Whatnot
San Francisco, Seattle, Los Angeles, New York
Workplace: HybridFull timeUSD 158,000 - 175,000 annuallyFunction: Program & Project Management (PMO)Skills: ["Prioritization","Project management","Communication","Relationship building","Risk management"]

Lead large, high-visibility creative operations programs across brand campaigns, partnering with Creative, Marketing, and Catex teams to drive work from kickoff through launch. Own complex planning, prioritization, and resourcing; align stakeholders; run working sessions and reviews; and manage risks, dependencies, timelines, and success measurement. Build practical workflows and provide clarity on what’s in flight, enabling timely decisions and strong creative outcomes.

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Whatnot
Whatnot
1 day ago

Senior Program Manager, Creative Ops

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Job Summary

Lead large, high-visibility creative operations programs across brand campaigns, partnering with Creative, Marketing, and Catex teams to drive work from kickoff through launch. Own complex planning, prioritization, and resourcing; align stakeholders; run working sessions and reviews; and manage risks, dependencies, timelines, and success measurement. Build practical workflows and provide clarity on what’s in flight, enabling timely decisions and strong creative outcomes.
Location: San Francisco, Seattle, Los Angeles, New York
Workplace: Hybrid
Employment Type: Full time
Job Function: Program & Project Management (PMO)
Seniority: Mid level

Key Responsibilities

  • •Lead multiple complex, high-visibility creative operations campaigns from kickoff through launch with clear project plans and deliverables.
  • •Partner with creative leadership to evaluate incoming requests, sequence work, and manage capacity, timelines, and resourcing changes.
  • •Align Creative, Marketing, and partner teams around shared goals; lead working sessions and reviews to drive timely decisions and ownership.
  • •Anticipate challenges and critical dependencies; surface tradeoffs early and resolve blockers to protect timelines, budgets, and creative quality.
  • •Build and refine workflows for collaboration; define success, track progress and outcomes, and apply learnings to strengthen future programs.

Pay and Benefits

Salary: USD 158,000 - 175,000 annually
Perks:Health InsuranceDentalVisionRemote WorkHome OfficeCell PhoneInternet AllowancePaid LeaveParental Leave401kChildcareWellness Stipend

Key Requirements

  • •6+ years of experience in creative, marketing, or design program management, ideally at a high-growth consumer company, marketplace, or creator-focused platform.
  • •Track record leading complex, integrated campaigns with multiple workstreams, stakeholders, deliverables, and dependencies.
  • •Strong creative production fluency from brief and concept through reviews, production, and launch.
  • •Exceptional prioritization and project management instincts, including assessing tradeoffs and translating shifting priorities into clear plans.
  • •Clear communication and relationship-building skills, turning messy information and blockers into recommendations.
Experience:CreativeMarketingDesignMarketplaceConsumerCreator economy
Skills:PrioritizationProject managementCommunicationRelationship buildingRisk management

Company Brief

Whatnot
Whatnot is a live-stream shopping marketplace connecting sellers and collectors for trading cards, toys, and collectibles. The platform hosts live auctions and interactive streams, enabling creators and small businesses to sell directly to engaged communities.
Industry: Online Marketplaces
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series D
Headquarters: United States
Founded: 2019
WebsiteLinkedIn