Patient Admin Executive

Manage front-desk patient administration at the hospital: greet and direct patients, handle calls and email queries, register new patients, and manage appointments including rescheduling and confirmations. Support billing and insurance workflows by providing coverage information, issuing claim forms, generating invoices, and collecting co-pays and outstanding balances. Maintain accurate records, ensure confidentiality, follow hospital policies (including infection control, patient safety & JCI), and handle complaints professionally.