Pharmacy Systems Co-ordinator

Bupa
United Kingdom
Workplace: OnsiteFull timeFunction: IT Support & HelpdeskEducation: certificationSkills: ["Training","Troubleshooting","Analysis","Prioritisation","Attention to detail"]

Provide training, technical support, and resolution for users of pharmacy IT systems across Cromwell Hospital. Help implement upgrades and ensure accurate maintenance of clinical drug files, databases, and reporting. Support billing and near real-time price updates, investigate complex IT problems with escalation when needed, and manage prescription and pharmacy documentation in line with legal requirements.

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FursaFursa
Bupa
Bupa
1 day ago

Pharmacy Systems Co-ordinator

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Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live
Reposted: similar role first listed 3 weeks ago

Job Summary

Provide training, technical support, and resolution for users of pharmacy IT systems across Cromwell Hospital. Help implement upgrades and ensure accurate maintenance of clinical drug files, databases, and reporting. Support billing and near real-time price updates, investigate complex IT problems with escalation when needed, and manage prescription and pharmacy documentation in line with legal requirements.
Location: United Kingdom
Workplace: Onsite
Employment Type: Full time · Permanent
Job Function: IT Support & Helpdesk
Seniority: Mid level

Key Responsibilities

  • •Work within Pharmacy and collaborate across the hospital to provide training, technical support, and resolve issues for Pharmacy IT systems.
  • •Participate in implementation of pharmacy IT system upgrades and support utilisation and maintenance of clinical IT systems.
  • •Maintain and develop Compucare drug files and ensure accurate description and pricing detail; investigate and resolve complex IT problems with escalation as needed.
  • •Generate reports from pharmacy systems to provide financial, inventory, and usage information and ensure accurate maintenance of electronic drug files.
  • •Support billing activities including cost/contract price updates, supplier invoice processing via the General Finance Interface, and prescription documentation storage in line with legal requirements.

Pay and Benefits

Perks:Health InsurancePensionLife InsurancePaid LeaveSeason TicketCycle2workGym Membership

Key Requirements

  • •NVQ level 2 Pharmacy Assistant or above (or overseas qualified Pharmacist).
  • •Advanced IT skills (essential).
  • •Experience in an IT support role and proven experience in the use of Compucare (desirable).
  • •Ability to learn new technologies with minimum supervision and analyse/resolve IT issues through troubleshooting.
  • •Able to prioritise and meet deadlines with strong attention to detail and accuracy.
Experience:HealthcarePharmacyHospital
Education:Certification / Diploma
Skills:TrainingTroubleshootingAnalysisPrioritisationAttention to detail
Tech Stack:Pyxis ESAscribeDigitrakCompucarePowergateCarefusion ESSSRSPhillips ICCAGeneral Finance InterfaceXRVRClinical IT systemsDrug filesDatabases

Company Brief

Bupa
Bupa is an international healthcare group offering health insurance, care homes, hospitals, dental clinics, and health services. It provides private medical insurance and integrated care solutions across multiple countries for individuals and employers.
Industry: Health Insurance (Payers)
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Headquarters: London, United Kingdom
Founded: 1947
WebsiteLinkedIn