Arbitrator I (Manheim Fort Lauderdale)

Investigate and resolve vehicle return and claims disputes in line with Manheim National Arbitration policies. Review customer claims, evaluate case details, coordinate with multiple internal departments, and gather/validate documentation and inspection results. Mediate disputes by negotiating repair and/or pricing to reach mutually acceptable resolutions while maintaining accurate arbitration case files. Escalate complex cases with supervisor guidance and communicate outcomes via phone, email, and in-person.