Quality Assurance Associate - Safety Model Operations

Support TikTok’s Trust & Safety by performing end-to-end quality assurance for Safety Model Operations projects. Conduct detailed reviews and root-cause analyses to ensure labeling accuracy and consistency, monitor KPI performance, and surface trends, risks, and gaps across markets. Run daily audits, compile performance reports for SMEs and management, and escalate RCA findings through the defined process. Collaborate with stakeholders on calibration meetings, policy briefings, queue moderation, and training plans for sustained model performance.