Intern - Documentation

Amadeus
Manila
Workplace: HybridInternshipFunction: Healthcare (Clinical, Medical, Wellness)Education: bachelorsSkills: ["Communication","Attention to detail","Documentation","Self-driven","Collaboration"]

Review, update, and standardize large documentation libraries to keep content accurate, relevant, and easy to use. Refresh customer care roles documents and knowledge base articles, coordinate with teams to gather missing information, and ensure updates follow formatting and documentation guidelines. Publish revised documents to the Navitaire Customer Care site, regenerate table of contents, verify links, update document history, and flag outdated or duplicate materials for cleanup.

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FursaFursa
Amadeus
Amadeus
2 days ago

Intern - Documentation

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Source: Company careers pageValidated by: Fursa AI
Last checked: 21 hours agoStatus: Live

Job Summary

Review, update, and standardize large documentation libraries to keep content accurate, relevant, and easy to use. Refresh customer care roles documents and knowledge base articles, coordinate with teams to gather missing information, and ensure updates follow formatting and documentation guidelines. Publish revised documents to the Navitaire Customer Care site, regenerate table of contents, verify links, update document history, and flag outdated or duplicate materials for cleanup.
Location: Manila
Workplace: Hybrid
Employment Type: Internship
Job Function: Healthcare (Clinical, Medical, Wellness)
Seniority: Intern level

Key Responsibilities

  • •Review, update, and standardize existing documentation to ensure it remains accurate, relevant, and easy to use.
  • •Refresh Roles Documents (227 total) and Knowledge Base articles (91 total), coordinating with team members for missing or updated information.
  • •Ensure documents follow standard formatting and documentation guidelines, including regenerating Table of Contents and verifying links.
  • •Organize and maintain document libraries and track updates, including updating document history with the latest revision entry.
  • •Identify outdated, duplicate, or incomplete documents and update references of outdated product names or versions.

Key Requirements

  • •Currently pursuing a degree in Communications, Technical Writing, or a related field.
  • •Background in communications and/or technical writing.
  • •Strong interest in documentation, content writing, and knowledge management.
  • •Excellent verbal and written communication skills with strong attention to detail.
  • •Ability to manage day-to-day activities and see assigned projects through while collaborating with stakeholders.
Education:Bachelor's
Skills:CommunicationAttention to detailDocumentationSelf-drivenCollaboration
Tech Stack:WordPDFNavitaire Customer Care site

Company Brief

Amadeus
Provides technology solutions for the global travel industry, including reservation systems, distribution, airline IT, hospitality, and data-driven services to travel providers, agencies, and OTAs to manage bookings and operations.
Industry: TravelTech
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Madrid, Spain
Founded: 1987
WebsiteLinkedIn