Manager - Infrastructure Control Operator (ICO)

Northern Trust
Pune
Workplace: OnsiteFull timeFunction: Legal, Risk & ComplianceEducation: bachelorsSkills: ["Analytical","Organizational","Problem-solving","Communication","Interpersonal"]

Lead and supervise day-to-day operations for infrastructure controls, ensuring adherence to risk frameworks, infrastructure standards, and regulatory requirements. Execute business-as-usual control procedures, monitor performance, and escalate concerns while maintaining audit-ready evidence and documentation. Partner with infrastructure, risk, and compliance stakeholders to align on control objectives, and report on KPIs and KRIs, including preparing for internal and external audits. Support staff through coaching, mentoring, and training.

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FursaFursa
Northern Trust
Northern Trust
2 days ago

Manager - Infrastructure Control Operator (ICO)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Lead and supervise day-to-day operations for infrastructure controls, ensuring adherence to risk frameworks, infrastructure standards, and regulatory requirements. Execute business-as-usual control procedures, monitor performance, and escalate concerns while maintaining audit-ready evidence and documentation. Partner with infrastructure, risk, and compliance stakeholders to align on control objectives, and report on KPIs and KRIs, including preparing for internal and external audits. Support staff through coaching, mentoring, and training.
Location: Pune
Workplace: Onsite
Employment Type: Full time
Job Function: Legal, Risk & Compliance
Seniority: Manager level

Key Responsibilities

  • •Supervise day-to-day operations of the Infrastructure Control Operator team, including task assignment and performance monitoring.
  • •Provide coaching, mentoring, and training to staff to ensure consistent quality and compliance.
  • •Act as a liaison between control operations and infrastructure, risk, and compliance teams to align on control objectives.
  • •Perform BAU control operations and execute control procedures within designated timelines, monitoring performance and escalating concerns.
  • •Maintain complete evidence and documentation for internal and external audits and prepare periodic reports with KPIs/KRIs, exceptions, and utilization status.

Key Requirements

  • •Proven experience in infrastructure controls, risk management, or infrastructure support roles, preferably in regulated environments.
  • •Hands-on experience in control testing and SOX/SOC audit work.
  • •Ability to review control checklists and playbooks for completeness, accuracy, and effectiveness, and document controls in a structured, repeatable playbook format.
  • •Understanding of infrastructure platforms and infrastructure standards, plus experience operating and tracking controls effectively.
  • •13+ years of experience in an infrastructure control, risk, or infrastructure operations role, with strong reporting skills for KPIs and KRIs.
Experience:Regulated environmentsSOXSOCInternal controlsRisk managementInfrastructure operations
Education:Bachelor's in Computer science, Information Technology, Risk Management, or a related field
Skills:AnalyticalOrganizationalProblem-solvingCommunicationInterpersonal
Certifications:CISACRISC
Tech Stack:Microsoft 365 CopilotService-NowPower BI

Company Brief

Northern Trust
Global financial services firm providing wealth management, asset servicing, asset management, and banking solutions to institutions, corporations, and affluent individuals, with a focus on custody, investment management, and technology-driven services.
Industry: Asset Management
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Chicago, United States
Founded: 1889
Glassdoor
Glassdoor: 3.9
WebsiteLinkedIn