Aon

4 weeks ago

Administrative operations Lead

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 16 hours agoStatus: Live

Job Summary

Lead and mentor a team of Administrative Operations Managers and their Executive Assistants in a fast-paced, global environment. Oversee staffing, workload balancing, and strategic administrative initiatives across multiple business areas, driving operational excellence, brand consistency, and effective collaboration with global leaders.

Location: Mexico City

Workplace: Hybrid

Employment Type: Full time

Job Function: Business Operations

Seniority: Manager level

Key Responsibilities

•Lead and mentor Administrative Operations Managers (AOMs) and their teams, coordinating projects and people processes to support global clients.
•Coordinate presentations, correspondence, and complex virtual meeting logistics (budgeting, travel, rooms, materials, catering) for internal clients and leaders.
•Foster a high-performing team environment, including SMART goal setting, development plans, and ongoing feedback for AOMs and administrative staff.
•Assess staffing levels, balance workloads, and ensure appropriate administrative skill levels are in place across the organization.
•Drive strategic administrative initiatives and long-term operational planning as part of the Administrative Operations Leadership Team (AOLT).

Key Requirements

•10+ years of meaningful experience in administrative support and advanced-level digital literacy in Microsoft Office Suite and other programs.
•Prior management experience with mentoring and developing administrative talent.
•Strong problem-solving skills with the ability to respond to requests promptly and proactively.
•Excellent interpersonal, management and organizational skills with focus on customer service and quality.
•English proficiency at C1 level.

Experience:10+ yearsAdministrative supportManagementLeadershipWorkday experienceMicrosoft Office

Skills:LeadershipCommunicationProblem-solvingInterpersonalOrganization

Languages:English

Tech Stack:WorkdayMicrosoft OfficeExcelPowerPoint

Company Brief

Aon

Global professional services firm providing risk, retirement, human resources, and insurance brokerage solutions to clients worldwide, including consulting, reinsurance, and data-driven risk management services.

Industry: Insurance

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: London, United Kingdom

Founded: 1982

Glassdoor: 3.9

Website LinkedIn Glassdoor

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Aon