Customer Service specialist
Avantor
Slovenia
Workplace: OnsiteFull timeFunction: Customer Support (Service Desk)Education: bachelorsSkills: ["Communication","Interpersonal skills","Problem-solving","Analytical skills","Calm under pressure","Detail oriented","Self-motivated","Negotiation skills","Emotional control"]Own customer care and end-to-end order-to-cash processing for Korea and Japan, including inland and drop-ship sales. Serve as the primary point of contact for service inquiries, manage back orders and open orders, coordinate order requirements, and expedite urgent requests to support revenue growth. Collaborate daily with Sales, Supply Chain, Finance, regulatory, and global manufacturing teams, and maintain accurate records in SAP/ERP (primarily SD and master data).
