5 days ago

EMEA Quality Performance Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 1 hour agoStatus: Live

Job Summary

Own end-to-end service quality and engineering performance for a defined set of repair partners across EMEA, aligning results to global targets. Drive proactive risk identification, containment, corrective actions, and structured Root Cause Analysis for complex quality escalations. Govern partner engineering performance across key KPIs, execute repair yield and value capture, and ensure product lifecycle serviceability readiness. Maintain global technical documentation for assigned commodity scope and support continuous improvement through standardization.

Location: Barcelona

Workplace: Hybrid

Employment Type: Full time

Job Function: Quality & Regulatory (Non-Software)

Seniority: Mid level

Key Responsibilities

•Own quality performance for assigned repair partners and commodity portfolio, ensuring alignment with global targets.
•Drive proactive risk identification and lead corrective actions across repair partners and product lines.
•Own end-to-end resolution of complex quality and engineering escalations, leading structured Root Cause Analysis and sustainable corrective actions.
•Govern engineering of outsourced repair partners, driving performance across KPIs (quality, yield, efficiency, scrap, NTF) and running governance cadence.
•Provide serviceability execution across product lifecycle stages (NPI to end-of-life) and maintain global technical documentation for assigned commodity scope.

Pay and Benefits

Perks:Health InsuranceLife InsuranceHybrid WorkMeal VouchersCommuter Benefits

Key Requirements

•Bachelor’s or Master’s degree in Engineering (Mechanical, Electrical, Industrial or related field).
•4+ years of experience in quality engineering, product support, repair operations, or similar roles.
•Experience managing suppliers or repair partners in a global environment preferred.
•Experience with complex electromechanical systems (printing or similar) preferred.
•Experience with technical documentation, repair engineering, or serviceability is a strong advantage.

Experience:4+ years

Education:Bachelor's in Engineering (Mechanical, Electrical, Industrial or related field)

Skills:Root cause analysisProblem-solvingCommunicationStakeholder managementData-driven mindset

Tech Stack:3D printing

Company Brief

Designs and manufactures personal computers, printers, and related supplies, as well as provides software, services, and solutions for consumers and enterprises worldwide.

Industry: Hardware Devices

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Palo Alto, United States

Founded: 1939

Glassdoor: 3.8

Website LinkedIn

Loading job details...

Preparing the role view and application actions.