Citizens Teller - Part Time

Citizens Bank
New York
Workplace: OnsitePart timeUSD 24.15 - 29.3 hourlyFunction: Customer Support (Service Desk)Education: high_schoolSkills: ["Listening","Communication","Problem-solving","Customer-centric","Multitask"]

Greet customers in the branch lobby and help them complete simple transactions using digital technology like mobile apps and ATMs. Provide personalized advice and solutions aligned to customers’ goals, respond to questions, and connect customers with bankers for next steps. Ensure all cash handling, policies, and state/local regulatory requirements are followed while delivering exceptional, customer-centric service.

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Citizens Bank
Citizens Bank
3 days ago

Citizens Teller - Part Time

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 23 hours agoStatus: Live
Reposted: first listed 3 days ago

Job Summary

Greet customers in the branch lobby and help them complete simple transactions using digital technology like mobile apps and ATMs. Provide personalized advice and solutions aligned to customers’ goals, respond to questions, and connect customers with bankers for next steps. Ensure all cash handling, policies, and state/local regulatory requirements are followed while delivering exceptional, customer-centric service.
Location: New York
Workplace: Onsite
Employment Type: Part time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Greet customers in branch lobbies and support their banking needs.
  • •Complete simple transactions using mobile apps and ATMs, demonstrating how to use them.
  • •Provide personalized advice and solutions, educate customers on products/benefits, and address questions/concerns.
  • •Follow cash-handling procedures and state/local laws and regulations.
  • •Connect customers to bankers for next steps and help build long-term relationships.

Pay and Benefits

Salary: USD 24.15 - 29.3 hourly
Perks:Health InsuranceDentalVision401kTuition AssistancePaid LeaveRetirement Benefits

Key Requirements

  • •High school degree or GED.
  • •Minimum of 6 months experience processing transactions (cash and/or digital payments).
  • •Minimum of 1 year demonstrated customer experience recommending and referring products and services to customers.
  • •Strong listening and communication skills, including the ability to ask questions and identify needs.
  • •Comfortable with using digital technology and able to work branch hours (including weekends and evenings).
Experience:Financial servicesPaymentsCustomer service
Education:High School
Skills:ListeningCommunicationProblem-solvingCustomer-centricMultitask

Company Brief

Citizens Bank
Regional bank offering retail and commercial banking, mortgage lending, wealth management, and payment services to individuals and businesses across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Providence, United States
Founded: 1828
Website