Engineer -Application & Services

Stanley Black & Decker
Malaysia
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 5-8 yearsEducation: bachelorsSkills: ["Communication","Self-motivated"]

Support after-sales and application engineering for blind tools and stud welding systems, partnering with sales, projects, and maintenance teams to align expectations and deliver turnkey solutions. Create specifications, technical documentation, and job drawings, coordinate presales demos and trade shows, and provide technical training on safe equipment operation. Troubleshoot customer technical issues, manage workshop and stock repair activities, and collaborate with Stanley principals for technical assistance, project studies, BOM preparation, and configuration.

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Stanley Black & Decker
Stanley Black & Decker
1 day ago

Engineer -Application & Services

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Last checked: 3 hours agoStatus: Live

Job Summary

Support after-sales and application engineering for blind tools and stud welding systems, partnering with sales, projects, and maintenance teams to align expectations and deliver turnkey solutions. Create specifications, technical documentation, and job drawings, coordinate presales demos and trade shows, and provide technical training on safe equipment operation. Troubleshoot customer technical issues, manage workshop and stock repair activities, and collaborate with Stanley principals for technical assistance, project studies, BOM preparation, and configuration.
Location: Malaysia
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Provide after-sales service support for blind tools and stud welding systems, including repair, maintenance, and preventive maintenance.
  • •Liaise with customer projects/maintenance teams and align on expectations; act as a solution provider.
  • •Develop and write specifications, performance requirements, and technical analysis to support sales propositions.
  • •Produce detailed documentation (including drawings and operational procedures) and support turnkey integration activities.
  • •Coordinate presales demonstrations and trade show exhibits; troubleshoot customer technical issues and manage repair activity records.
Travel: Extensive travel

Key Requirements

  • •Bachelor’s degree in Mechanical or Electrical engineering, with prior experience handling blind tools, automation, and DC nutrunner applications.
  • •5 to 8 years in application engineering and service/technical support for tools or assembly equipment.
  • •Understanding of how Automobile and Industrial OEMs function.
  • •Excellent communication skills to support sales and customer engagements.
  • •Self-motivated with readiness to take on new assignments; must travel extensively within Malaysia/ASEAN.
Experience:5-8 yearsAutomotiveIndustrial OEMsAutomationToolingAssembly equipmentAfter-sales service
Education:Bachelor's in Mech/Electrical
Skills:CommunicationSelf-motivated
Tech Stack:PLC3D modellingJigFixturesDC nutrunnerStud welding systemsWelding/joining and fastening systemsDC torque tightening toolsAutomationBOM preparationConfiguration making

Company Brief

Stanley Black & Decker
Designs and manufactures hand tools, power tools, storage products, and industrial equipment for professional, industrial, and consumer customers. The company also provides engineered fastening, security, and infrastructure solutions through a portfolio of well-known brands.
Industry: Manufacturing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New Britain, United States
Founded: 2010
Glassdoor
Glassdoor: 3.5
Website