ACD Operations Lead

Airbus
Putrajaya
Workplace: OnsiteFull timeFunction: Business OperationsExperience: 3+ yearsEducation: bachelorsSkills: ["Structured reporting","Organizational rigor","Autonomy","Root-cause analysis","Communication","Interpersonal skills","Multicultural awareness","Coaching","Influence without authority"]

Lead operational delivery for Aircraft Configuration Data (ACD) and Goods Receipt Blockage (GRB) within Airbus Flight Hours Services. Monitor daily backlogs, ensure on-time ACD creation, drive blockage resolution within 24 hours, and manage MIS data accuracy. Oversee subcontractor quality against SLAs, coordinate cross-functional teams to address external customer challenges, and coach a hybrid-operational team while supporting continuous improvement initiatives.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Airbus
Airbus
2 days ago

ACD Operations Lead

âś“ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Lead operational delivery for Aircraft Configuration Data (ACD) and Goods Receipt Blockage (GRB) within Airbus Flight Hours Services. Monitor daily backlogs, ensure on-time ACD creation, drive blockage resolution within 24 hours, and manage MIS data accuracy. Oversee subcontractor quality against SLAs, coordinate cross-functional teams to address external customer challenges, and coach a hybrid-operational team while supporting continuous improvement initiatives.
Location: Putrajaya
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Monitor daily operational backlogs for ACD and GRB and implement mitigation actions to keep volumes within thresholds.
  • •Ensure on-time ACD creation within 24 hours and manage GRBs for designated warehouse pools by identifying and resolving blockages.
  • •Ensure subcontractor work quality meets the agreed SLA, analyze effectiveness of mitigation plans, and communicate changes.
  • •Manage team members’ leaves, backups, performance, and hybrid working arrangements to maintain continuous operational stability.
  • •Interface with cross-functional department heads to address operational challenges, influence improvement initiatives, and support continuous improvement projects.

Key Requirements

  • •Graduate degree, or relevant experience of 5 years if holding a graduate diploma.
  • •At least 3 years of working experience within the aviation industry.
  • •Excellent spoken and written English.
  • •Proficient with Microsoft Office and/or Google applications/workspace.
  • •Familiarity with engineering, maintenance, logistics, transport, and supply chain domains, plus basic aircraft maintenance and material management knowledge.
Experience:3+ yearsAviationAirlineMROLogisticsMaintenance
Education:Bachelor's
Skills:Structured reportingOrganizational rigorAutonomyRoot-cause analysisCommunicationInterpersonal skillsMulticultural awarenessCoachingInfluence without authority
Languages:English
Tech Stack:Microsoft OfficeGoogle WorkspaceSkywiseQlik SenseManagement Information System (MIS)KARDEX

Company Brief

Airbus
Designs, manufactures, and sells commercial aircraft, helicopters, defense and space systems, and related services worldwide. Airbus is a leading aerospace and defense company delivering integrated solutions for civil and military aviation customers.
Industry: Aerospace Manufacturing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Toulouse, France
Founded: 1970
WebsiteLinkedIn