Client Relationship Consultant 3 (Banker) - White Lakes, Topeka, KS

U.S. Bancorp
United States
Workplace: OnsiteFull timeUSD 21.94 - 26.82Function: Customer Success & Account ManagementExperience: 4-5 yearsEducation: high_schoolSkills: ["Relationship building","Customer service","Communication","Interpersonal skills","Recommendations"]

Build and strengthen customer relationships through proactive outreach and follow-up across in-person, appointment, and virtual channels. Assess customer banking needs using a digital-first approach, educate clients on deposit and loan products, and recommend solutions aligned to goals. Maintain expertise in consumer and business banking offerings, provide an optimal client experience, open accounts, process service requests, and complete credit applications while partnering with branch teams.

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FursaFursa
U.S. Bancorp
U.S. Bancorp
17 hours ago

Client Relationship Consultant 3 (Banker) - White Lakes, Topeka, KS

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 17 hours agoStatus: Live

Job Summary

Build and strengthen customer relationships through proactive outreach and follow-up across in-person, appointment, and virtual channels. Assess customer banking needs using a digital-first approach, educate clients on deposit and loan products, and recommend solutions aligned to goals. Maintain expertise in consumer and business banking offerings, provide an optimal client experience, open accounts, process service requests, and complete credit applications while partnering with branch teams.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Foster client relationships through proactive outreach and follow-up across multiple banking channels.
  • •Assess customer needs and recommend deposit and loan solutions based on goals, using a digital-first mindset.
  • •Maintain working knowledge of consumer and business banking products and services, including digital offerings.
  • •Provide a consistent client experience by greeting clients and processing basic transactions and service requests.
  • •Open new consumer and business accounts and complete credit applications while educating clients on emerging and self-service digital products.

Pay and Benefits

Salary: USD 21.94 - 26.82
Perks:Health InsuranceDentalVisionLife InsuranceDisability Insurance401kPaid LeaveParental Leave

Key Requirements

  • •High school diploma or equivalent.
  • •Typically 4 to 5 years of job-related retail banking experience, or equivalent experience and training.
  • •Build and foster client relationships through proactive outreach and follow-up.
  • •Ability to effectively engage and communicate with clients, with customer service and interpersonal skills.
  • •Knowledge of retail products and services, including digital and self-service technologies.
Experience:4-5 yearsRetail bankingFinancial servicesDigital banking
Education:High School
Skills:Relationship buildingCustomer serviceCommunicationInterpersonal skillsRecommendations
Certifications:NMLS
Tech Stack:Digital productsSelf-service technologies

Company Brief

U.S. Bancorp
U.S. Bancorp is the parent company of U.S. Bank, providing consumer, business, and institutional banking services including lending, payments, treasury management, wealth management, and merchant solutions across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Minneapolis, United States
Founded: 1863
Glassdoor
Glassdoor: 3.8
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