1 day ago

Safety Model Operations Quality Assurance Analyst - Polish Speaking (Third Party Associate)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 11 hours agoStatus: Live

Job Summary

Own quality performance for internal and third-party stakeholders in Trust & Safety operations. Conduct daily quality audits, analyze error patterns, and run root-cause analyses to reduce error rates. Partner with labeling, business, and cross-regional teams to align on RCA outcomes and training plans. Build and deliver policy/process training (onboarding, SOPs, assessments, calibration), provide real-time guidance to frontline teams, and report quality and training impact to management.

Location: Bucharest

Employment Type: Temporary · 12 months

Job Function: QA, Test & Release Engineering

Seniority: Entry level

Key Responsibilities

•Perform daily quality audits on internal systems to ensure adherence to policies, processes, and quality standards.
•Analyze audit findings and error patterns, and deliver actionable feedback to in-house and BPO teams to drive quality improvement.
•Conduct root cause analysis (RCA) and develop action plans to reduce error rates and prevent recurrence.
•Design, develop, and deliver policy/process/quality training programs, including onboarding plans, SOPs, and materials for new joiners.
•Provide real-time guidance on policy and quality questions and help manage performance through coaching, retraining, assessments, and follow-ups.

Key Requirements

•Minimum 1-year QA or relevant experience in trust and safety or policy in a major tech or media company.
•Proficiency in Polish (written and spoken) and fluent English for working communication with Polish markets.
•Ability to make good decisions in complex, ambiguous situations and demonstrate strategic thinking.
•Comfort collaborating and reporting to a broad range of XFN partners.
•Familiarity with labeling business logic and upstream/downstream team workflows.

Experience:1+ yearsTrust and safetyContent moderationContent qualityContent safetyLabelingShort video product

Skills:Strategic thinkingDecision makingRoot cause analysisPresentation skillsMulticultural communication

Languages:PolishEnglish

Tech Stack:Microsoft Office SuitePowerPointExcelWordMachine learning

Company Brief

TikTok

Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.

Industry: Digital Media

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: Singapore, Singapore

Founded: 2016

Website LinkedIn

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TikTok

1 day ago

Safety Model Operations Quality Assurance Analyst - Polish Speaking (Third Party Associate)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 11 hours agoStatus: Live

Job Summary

Location: Bucharest

Employment Type: Temporary · 12 months

Job Function: QA, Test & Release Engineering

Seniority: Entry level

Key Responsibilities

•Perform daily quality audits on internal systems to ensure adherence to policies, processes, and quality standards.
•Analyze audit findings and error patterns, and deliver actionable feedback to in-house and BPO teams to drive quality improvement.
•Conduct root cause analysis (RCA) and develop action plans to reduce error rates and prevent recurrence.
•Design, develop, and deliver policy/process/quality training programs, including onboarding plans, SOPs, and materials for new joiners.
•Provide real-time guidance on policy and quality questions and help manage performance through coaching, retraining, assessments, and follow-ups.

Key Requirements

•Minimum 1-year QA or relevant experience in trust and safety or policy in a major tech or media company.
•Proficiency in Polish (written and spoken) and fluent English for working communication with Polish markets.
•Ability to make good decisions in complex, ambiguous situations and demonstrate strategic thinking.
•Comfort collaborating and reporting to a broad range of XFN partners.
•Familiarity with labeling business logic and upstream/downstream team workflows.

Experience:1+ yearsTrust and safetyContent moderationContent qualityContent safetyLabelingShort video product

Skills:Strategic thinkingDecision makingRoot cause analysisPresentation skillsMulticultural communication

Languages:PolishEnglish

Tech Stack:Microsoft Office SuitePowerPointExcelWordMachine learning

Company Brief

TikTok

Industry: Digital Media

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: Singapore, Singapore

Founded: 2016

Website LinkedIn