Fresha

4 weeks ago

Partner Onboarding Specialist - Italian Speaking (Manila)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 1 hour agoStatus: Live

Job Summary

Own the partner onboarding journey for Fresha, ensuring accurate data migration and a quality, efficient build for inbound and outbound partners. You’ll communicate the onboarding process, guide and train partners on the platform to drive adoption, and manage risks, objections, and project timelines. Use HubSpot and Loom to plan and deliver training, clean and migrate data via CSV tools, and support partners through KYC verification while collaborating across time zones.

Location: Manila

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Key Responsibilities

•Ensure quality and efficient onboarding builds, including accurate data migration for partners joining the Fresha ecosystem.
•Communicate the onboarding process, set expectations, and guide partners through onboarding while managing risks and objections.
•Train partners on the Fresha platform to encourage adoption and ensure they actively use the system and payment/add-on features.
•Create and share training materials (video recordings, meeting notes, help centre articles) and use HubSpot plus Loom to deliver instructions.
•Support partners with onboarding follow-ups and compliance steps, including assistance through banking and KYC verification, and report issues to the support team.

Key Requirements

•Commercially minded approach to onboarding partners and managing their expectations from the start.
•Strong organisational and time-management skills, including attention to detail during onboarding.
•Excellent oral and written communication skills in English.
•Proficient in Excel and data cleaning; comfort working with data migration workflows.
•Project coordination experience is highly desired; experience in beauty & wellness or a startup/scale-up environment is an asset.

Experience:Beauty & wellnessStartupScale-up

Skills:Autonomous workAttention to detailTime managementCommunicationNegotiation

Languages:EnglishItalian

Tech Stack:HubspotExcelCSVLoomInstagramFacebookGoogle

Company Brief

Fresha

Fresha operates a global bookings and business management platform for salons, spas and beauty professionals, offering appointment scheduling, point-of-sale, payments, marketing tools and a consumer marketplace to connect clients with local services.

Industry: Enterprise Software

Company Size: Large (251 to 1,000 employees)

Growth: Scaleup

Headquarters: London, United Kingdom

Founded: 2015

Website LinkedIn

Loading job details...

Preparing the role view and application actions.

Fresha

4 weeks ago

Partner Onboarding Specialist - Italian Speaking (Manila)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 1 hour agoStatus: Live

Job Summary

Location: Manila

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Key Responsibilities

•Ensure quality and efficient onboarding builds, including accurate data migration for partners joining the Fresha ecosystem.
•Communicate the onboarding process, set expectations, and guide partners through onboarding while managing risks and objections.
•Train partners on the Fresha platform to encourage adoption and ensure they actively use the system and payment/add-on features.
•Create and share training materials (video recordings, meeting notes, help centre articles) and use HubSpot plus Loom to deliver instructions.
•Support partners with onboarding follow-ups and compliance steps, including assistance through banking and KYC verification, and report issues to the support team.

Key Requirements

•Commercially minded approach to onboarding partners and managing their expectations from the start.
•Strong organisational and time-management skills, including attention to detail during onboarding.
•Excellent oral and written communication skills in English.
•Proficient in Excel and data cleaning; comfort working with data migration workflows.
•Project coordination experience is highly desired; experience in beauty & wellness or a startup/scale-up environment is an asset.

Experience:Beauty & wellnessStartupScale-up

Skills:Autonomous workAttention to detailTime managementCommunicationNegotiation

Languages:EnglishItalian

Tech Stack:HubspotExcelCSVLoomInstagramFacebookGoogle

Company Brief

Fresha

Industry: Enterprise Software

Company Size: Large (251 to 1,000 employees)

Growth: Scaleup

Headquarters: London, United Kingdom

Founded: 2015

Website LinkedIn