Regional Operations Manager

Carvana
Atlanta
Workplace: OnsiteFull timeFunction: Business OperationsExperience: 7+ yearsSkills: ["Leadership","Communication","Business acumen"]

Lead dealership fixed-operations performance across multiple service centers in the East region. Own regional P&L, throughput, labor efficiency, parts performance, and customer experience, while managing and developing store GMs (typically 3–4 sites). Drive KPI reviews and action plans to close performance gaps, standardize SOP execution, balance capacity to demand, ensure warranty/recall/CSI alignment, and represent regional needs to corporate leadership.

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FursaFursa
Carvana
Carvana
1 month ago

Regional Operations Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 16 hours agoStatus: Live

Job Summary

Lead dealership fixed-operations performance across multiple service centers in the East region. Own regional P&L, throughput, labor efficiency, parts performance, and customer experience, while managing and developing store GMs (typically 3–4 sites). Drive KPI reviews and action plans to close performance gaps, standardize SOP execution, balance capacity to demand, ensure warranty/recall/CSI alignment, and represent regional needs to corporate leadership.
Location: Atlanta
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Sr. Manager level

Key Responsibilities

  • •Own regional P&L across all sites in the East region, including revenue, labor efficiency, gross profit, and customer experience.
  • •Manage and develop store-level GMs (typically 3–4 sites) and hold each site leader accountable to targets.
  • •Review site and regional KPIs, drive action plans for off-target performance, and close gaps in underperforming sites.
  • •Ensure consistent SOP execution across all sites and partner with Implementation & Training on rollout of new processes and tools.
  • •Balance capacity against demand across sites and coordinate with centralized teams to match volume and repair mix to site capacity.
Travel: Medium travel

Pay and Benefits

Perks:Health InsuranceDentalVision401k

Key Requirements

  • •7+ years of leadership experience in Fixed Operations with multi-site or regional responsibility, with Stellantis experience strongly preferred.
  • •Proven track record managing P&L across multiple locations and exceeding OEM CSI, gross profit, and operational goals.
  • •Demonstrated success developing and managing site-level leaders.
  • •Strong knowledge of Stellantis systems (DealerConnect, wiADVISOR, STAR Parts, Mopar standards) strongly preferred.
  • •Willingness to travel regularly between service centers within the region.
Experience:7+ yearsFixed operationsMulti-site operationsDealership operations
Skills:LeadershipCommunicationBusiness acumen
Licenses:Valid driver's license
Languages:English
Tech Stack:StellantisDealerConnectWiADVISORSTAR PartsMopar standardsOEM warrantyRecallCSISOPs

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Carvana
Online used-car retailer that lets customers buy, finance, trade in, and sell vehicles through a digital marketplace. Also operates vehicle reconditioning and logistics capabilities to support home delivery and pickup.
Industry: Automotive
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Tempe, United States
Founded: 2012
WebsiteLinkedIn