Remote Front Desk Receptionist

Qureos
United States
Workplace: RemoteFull timeUSD 45,000 - 52,000 annuallyFunction: Administration & Executive AssistanceSkills: ["Communication","Organization","Time management","Customer service","Professionalism","Self-motivation"]

Serve as the first point of contact for guests by managing telephone calls and email enquiries, handling reservations, and processing changes and cancellations through the restaurant’s digital booking system. Share accurate information about menus, hours, and events, and coordinate with on-site staff to ensure a smooth guest experience. Triage feedback, escalate issues to management, and support operations with general administrative duties from a remote workspace.

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FursaFursa
Qureos
Qureos
2 days ago

Remote Front Desk Receptionist

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Serve as the first point of contact for guests by managing telephone calls and email enquiries, handling reservations, and processing changes and cancellations through the restaurant’s digital booking system. Share accurate information about menus, hours, and events, and coordinate with on-site staff to ensure a smooth guest experience. Triage feedback, escalate issues to management, and support operations with general administrative duties from a remote workspace.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Administration & Executive Assistance

Key Responsibilities

  • •Manage incoming telephone calls and email enquiries promptly and professionally.
  • •Handle guest reservations, modifications, and cancellations using the digital booking system.
  • •Provide accurate information about menu, opening hours, special events, and location.
  • •Coordinate with on-site restaurant staff to ensure seamless communication and a smooth guest experience.
  • •Address customer feedback professionally and escalate issues to management as needed, plus perform required administrative duties.

Pay and Benefits

Salary: USD 45,000 - 52,000 annually

Key Requirements

  • •Proven experience in a customer-facing role such as receptionist, customer service representative, or administrative assistant (hospitality/restaurant experience preferred).
  • •Exceptional verbal and written communication with a professional telephone manner.
  • •Strong organizational and time-management skills to manage multiple tasks simultaneously.
  • •Proficiency with reservation software and standard office applications.
  • •Dedicated, quiet workspace and a stable, high-speed internet connection for remote work.
Experience:HospitalityRestaurant
Skills:CommunicationOrganizationTime managementCustomer serviceProfessionalismSelf-motivation
Tech Stack:Reservation softwareOffice applicationsEmail

Company Brief

Qureos
Provides an AI-powered hiring and recruitment platform that helps employers source, screen, and match candidates faster. The product is designed to streamline talent acquisition and reduce time spent on repetitive recruiting tasks.
Industry: HR Tech
Company Size: Medium (51 to 250 employees)
Growth: Growth Stage Startup
Headquarters: Dubai, United Arab Emirates
Founded: 2019
WebsiteLinkedIn