Strategic Account Director

Attentive
United States
Full timeUSD 150,000 - 180,000 annuallyFunction: Executive & General ManagementExperience: 7+ yearsSkills: ["Relationship building","Stakeholder influence","Objection handling","Strategic thinking","Analytical thinking"]

Drive expansion, upsell, and retention across Attentive’s strategic customer base in the West. You’ll lead engagement with senior-level decision makers, renew key accounts, and create a pipeline of new opportunities across brands and regions. Manage weekly forecasts, handle commercial inquiries, and lead complex pricing negotiations informed by customer usage and engagement data. Partner cross-functionally with Customer Success, Deal Enablement, Legal, and Finance to close deals independently.

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Attentive
Attentive
1 month ago

Strategic Account Director

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Last checked: 9 hours agoStatus: Live

Job Summary

Drive expansion, upsell, and retention across Attentive’s strategic customer base in the West. You’ll lead engagement with senior-level decision makers, renew key accounts, and create a pipeline of new opportunities across brands and regions. Manage weekly forecasts, handle commercial inquiries, and lead complex pricing negotiations informed by customer usage and engagement data. Partner cross-functionally with Customer Success, Deal Enablement, Legal, and Finance to close deals independently.
Location: United States
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Sr. Director level

Key Responsibilities

  • •Lead engagement with senior-level decision makers to pursue growth opportunities within New Vertical accounts
  • •Drive renewal conversations to ensure commercial retention of key customers
  • •Provide timely and accurate weekly forecasts
  • •Steer complex pricing negotiations to uncover procurement timelines, budgets, and contract signatory process
  • •Prepare and present usage and engagement data and trends to help increase customer investment
Travel: Low travel

Pay and Benefits

Salary: USD 150,000 - 180,000 annually
Perks:CommissionEquityBenefits

Key Requirements

  • •7+ years of experience in a closing sales role, such as Account Management, Account Executive, or outside sales
  • •Experience selling Email
  • •Experience working in a SaaS, MarTech, AdTech, or startup environment
  • •Experience building executive-level relationships within Fortune 100 accounts, especially Retail and E-Commerce
  • •Demonstrated objection handling and alignment around product price/value, plus analytical account development using data
Experience:7+ yearsSaaSMarTechAdTechStartupFortune 100RetailE-commerce
Skills:Relationship buildingStakeholder influenceObjection handlingStrategic thinkingAnalytical thinking
Languages:English
Tech Stack:Email

Company Brief

Attentive
Provides a mobile messaging and personalization platform that helps brands engage customers via SMS, email, and onsite messaging to drive sales, retention, and personalized marketing at scale.
Industry: Enterprise Software
Company Size: Enterprise (1,001+ employees)
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York, United States
Founded: 2016
WebsiteLinkedIn