Business Operations Lead - Order Management

Gomotive
Pakistan
Workplace: RemoteFull timeFunction: Business OperationsExperience: 1-3 yearsSkills: ["Communication","Attention to detail","Organization"]

Lead business operations initiatives for quote-to-cash (QTC) systems including UAT, documentation, and data validation. Collaborate with cross-functional teams on CPQ, billing, and order management workflows; create clear Jira tickets; develop enablement materials; and monitor data impact across systems from a Pakistan-based remote role.

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FursaFursa
Gomotive
Gomotive
2 months ago

Business Operations Lead - Order Management

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Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Lead business operations initiatives for quote-to-cash (QTC) systems including UAT, documentation, and data validation. Collaborate with cross-functional teams on CPQ, billing, and order management workflows; create clear Jira tickets; develop enablement materials; and monitor data impact across systems from a Pakistan-based remote role.
Location: Pakistan
Workplace: Remote
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Support QTC projects and initiatives across CPQ, billing, and order management workflows.
  • •Translate business requirements into clear Jira tickets for ESYS, perform thorough UAT, and monitor releases to ensure no negative system impacts.
  • •Enablement documentation: create and maintain runbooks, SOPs, FAQs, and training materials for QTC processes and changes.
  • •Data validation and analytics support: use SQL or analytics tools (Snowflake, Retool) to reconcile data and monitor impact on QTC workflows.
  • •Continuous improvement and cross-functional collaboration: identify recurring issues and stay updated on system changes that impact the Order Management team.

Key Requirements

  • •1–3+ years of experience in operations, business analysis, QTC, sales operations, billing, or order management, ideally in a SaaS or technology company.
  • •Experience with QTC or revenue systems/processes such as CPQ, order management, billing, or invoicing (e.g., Salesforce, Zuora, NetSuite, or similar).
  • •Demonstrated experience with user acceptance testing (UAT) or similar testing activities (test scripts, documentation, defect reporting).
  • •Writing clear requirements and acceptance criteria for engineering or systems teams (Jira or similar tools).
  • •Creating process documentation, SOPs, or training/enablement materials.
Experience:1-3 yearsSaaSTechnology
Skills:CommunicationAttention to detailOrganization
Languages:English
Tech Stack:SQLSnowflakeRetoolJiraSalesforceZuoraNetSuiteCPQ

Company Brief

Gomotive
Provides a cloud-based fleet safety and compliance platform with digital driver logs, vehicle inspection checklists, workflows, and reporting tools to help transportation and delivery fleets improve safety and meet regulatory requirements.
Industry: Supply Chain Technology
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