Sales Associate II

Tapestry
United States
Workplace: OnsiteFull timeUSD 15 - 24.25 hourlyFunction: SalesExperience: 1+ yearsSkills: ["Customer focus","Drive for results","Interpersonal savvy","Learning on the fly","Adaptability"]

Deliver an elevated, personalized shopping experience as the front-line ambassador for Coach, building client relationships and driving sales through cross-selling and tailored recommendations. Use mobile POS, clienteling tools, and social selling (including short-form video) to capture data and encourage repeat purchases. Support daily store operations, including cash wrap, inventory processing, replenishment, and visual merchandising, while meeting individual and team KPIs in a fast-paced environment.

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Tapestry
Tapestry
3 weeks ago

Sales Associate II

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Closed

Job Summary

Deliver an elevated, personalized shopping experience as the front-line ambassador for Coach, building client relationships and driving sales through cross-selling and tailored recommendations. Use mobile POS, clienteling tools, and social selling (including short-form video) to capture data and encourage repeat purchases. Support daily store operations, including cash wrap, inventory processing, replenishment, and visual merchandising, while meeting individual and team KPIs in a fast-paced environment.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Represent Coach as a brand ambassador while adhering to style and service standards.
  • •Build lasting client relationships through personalized styling, product expertise, fashion advice, and sales follow-up.
  • •Drive sales via cross-selling, upselling, and tailored recommendations while meeting personal and store KPIs.
  • •Use mobile POS, clienteling tools, and social selling platforms (including short-form video) to capture data and encourage repeat purchases.
  • •Support daily store operations and inventory tasks, including cash wrap, transactions, replenishment, visual merchandising, and shipment/receiving activities.

Pay and Benefits

Salary: USD 15 - 24.25 hourly
Perks:Health InsuranceDentalVision401kParental LeaveCommuter BenefitsDisability InsuranceLearning Budget

Key Requirements

  • •1+ years of sales experience (luxury retail preferred), with knowledge of fashion trends and competitors.
  • •Experience operating POS and basic computer proficiency (iPad/laptop, Mobile POS), including ability to read price/release sheets.
  • •Ability to work in a fast pace and meet physical demands, including lifting 25 lb regularly (up to 50 lb occasionally) and maneuvering the sales floor/stockroom.
  • •Strong English proficiency.
  • •Luxury retail background with social media savvy; experience with live-stream shopping/video demos, clienteling, and data acquisition (preferred).
Experience:1+ yearsLuxury retail
Skills:Customer focusDrive for resultsInterpersonal savvyLearning on the flyAdaptability
Languages:English
Tech Stack:POSIPadLaptopMobile POSShort-form videoSocial sellingSocial mediaClienteling tools

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
Glassdoor
Glassdoor: 3.7
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