Sales & Service Manager - Bethesda Row

Alo Yoga
United States
Workplace: OnsiteFull timeUSD 60,000 - 76,000 annuallyFunction: SalesSkills: ["Interpersonal skills","Communication skills","Time management","Personal accountability","Adaptability"]

Lead the store Sales & Service team to deliver exceptional guest experiences while driving sales performance. You’ll root-cause sales opportunities with the General Manager, oversee floor coverage and coaching, manage budgets and reporting (including expenses and sell-through), and represent the business in meetings. The role also covers people leadership, succession planning, and execution of deliverables aligned to ALO’s sales and service model.

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Alo Yoga
Alo Yoga
2 days ago

Sales & Service Manager - Bethesda Row

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Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Lead the store Sales & Service team to deliver exceptional guest experiences while driving sales performance. You’ll root-cause sales opportunities with the General Manager, oversee floor coverage and coaching, manage budgets and reporting (including expenses and sell-through), and represent the business in meetings. The role also covers people leadership, succession planning, and execution of deliverables aligned to ALO’s sales and service model.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Root cause sales opportunities and partner with the General Manager to escalate process or system gaps.
  • •Oversee the Sales & Service team to execute exceptional guest experience through coaching, feedback, and product education.
  • •Build client relationships daily with customers and ensure effective sales floor coverage.
  • •Partner with the General Manager to build and implement the Sales & Service strategy and monitor metrics like expenses and sell-through.
  • •Lead people development and scheduling while supporting succession planning, recruitment, and execution of Sales & Service Model deliverables.

Pay and Benefits

Salary: USD 60,000 - 76,000 annually
Perks:Employee DiscountHealth InsuranceDentalVision401k MatchingClothing AllowanceNew ParentMonthly IncentivesWellness Stipend

Key Requirements

  • •3-5 years of retail or related industry leadership experience.
  • •Working knowledge of MS Office (Word, Excel and Outlook).
  • •Extraordinary interpersonal and communication skills, both verbal and written.
  • •Ability to handle multiple tasks in a changing environment.
  • •Ability to lift, push, carry or otherwise move up to 50 pounds.
Experience:Retail
Skills:Interpersonal skillsCommunication skillsTime managementPersonal accountabilityAdaptability
Tech Stack:MS OfficeWordExcelOutlook

Company Brief

Alo Yoga
Designs and sells premium yoga-inspired apparel, activewear, and accessories direct-to-consumer and through retail partners. Known for stylish performance fabrics, lifestyle branding, and a strong digital and retail presence globally.
Industry: Fashion & Apparel
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Headquarters: Los Angeles, United States
Founded: 2007
WebsiteLinkedIn