Seasonal Store Advisor, Lafayette

On Holding
New York
Workplace: OnsiteFull timeUSD 21.64 - 23.56 hourlyFunction: Customer Support (Service Desk)Skills: ["Communication","Team-first","Growth mindset","Reliability","Attention to detail"]

Deliver an elevated in-store fan experience as a brand ambassador by mastering the Cloud CX Premium service model and executing the 5 Steps of Service. Support guest interactions with enhanced try-on rituals and personalized product education, resolve hesitations, and maintain a seamless shopping journey. Execute daily operational tasks with premium visual standards and accurate inventory management while contributing to community engagement and shift handoffs.

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FursaFursa
On Holding
On Holding
2 days ago

Seasonal Store Advisor, Lafayette

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Last checked: 4 hours agoStatus: Live

Job Summary

Deliver an elevated in-store fan experience as a brand ambassador by mastering the Cloud CX Premium service model and executing the 5 Steps of Service. Support guest interactions with enhanced try-on rituals and personalized product education, resolve hesitations, and maintain a seamless shopping journey. Execute daily operational tasks with premium visual standards and accurate inventory management while contributing to community engagement and shift handoffs.
Location: New York
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Deliver a premium, individualized fan experience by mastering Cloud CX philosophy and executing the 5 Steps of Service to build long-term brand loyalty.
  • •Support guest interactions through elevated try-on rituals and personalized product education to resolve hesitations and ensure a seamless shopping journey.
  • •Execute daily operational tasks with meticulous attention to detail, maintaining premium visual standards and accurate inventory management.
  • •Support community engagement and collaborative teamwork while ensuring clear communication to start and finish every shift together.

Pay and Benefits

Salary: USD 21.64 - 23.56 hourly

Key Requirements

  • •1+ years of experience in retail, hospitality, or customer-facing environments where delivering a quality experience is a priority.
  • •Growth mindset with resilience and coachability to learn new products or processes.
  • •Reliability and accountability with consistent performance and strict adherence to retail standard operating procedures.
  • •Strong communication skills and a team-first spirit, actively engaging and asking clarifying questions to meet collective goals.
  • •Ability to work night shifts, weekends, and some holidays.
Experience:RetailHospitalityCustomer-facing
Skills:CommunicationTeam-firstGrowth mindsetReliabilityAttention to detail
Languages:English

Company Brief

On Holding
Designs, manufactures, and sells performance running shoes, apparel, and accessories under the On brand. Combines Swiss engineering and innovation with lifestyle design to serve runners and athletes globally through retail and direct-to-consumer channels.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Zurich, Switzerland
Founded: 2010
Glassdoor
Glassdoor: 4.0
WebsiteLinkedIn