Venue Usher Lead - The Magnolia

Live Nation Entertainment
California
Workplace: OnsitePart timeUSD 18 - 22.5 hourlyFunction: Administration & Executive AssistanceExperience: 1+ yearsEducation: high_schoolSkills: ["Communication","Judgment","Tact","Diplomacy","Problem-solving"]

Support venue operations as an Usher/Greeter/Ticket Taker Lead by greeting guests, scanning tickets, answering questions, and assisting with seating and special-needs accommodations. Help keep the venue safe, clean, and presentable, resolve guest issues, and guide guests during entry and emergencies. Coordinate with supervisors by supporting breaks, assisting with training, and helping with set-up/tear-down, recycling, sustainability efforts, and closing out the show.

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Live Nation Entertainment
Live Nation Entertainment
1 month ago

Venue Usher Lead - The Magnolia

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Support venue operations as an Usher/Greeter/Ticket Taker Lead by greeting guests, scanning tickets, answering questions, and assisting with seating and special-needs accommodations. Help keep the venue safe, clean, and presentable, resolve guest issues, and guide guests during entry and emergencies. Coordinate with supervisors by supporting breaks, assisting with training, and helping with set-up/tear-down, recycling, sustainability efforts, and closing out the show.
Location: California
Workplace: Onsite
Employment Type: Part time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Greet guests, scan tickets on entry, verify passes, answer questions, and help guests locate seats and entry to seat levels.
  • •Maintain venue safety, cleanliness, and presentability for guests.
  • •Assist with employee break schedules and support new employee training.
  • •Support venue set up and tear down using checklists, and resolve guest complaints or problems.
  • •Support supervisor needs, assist with special-needs accommodations, and participate in recycling/sustainability and emergency guidance.

Pay and Benefits

Salary: USD 18 - 22.5 hourly
Perks:Concert TicketsAdoption SupportFertility Support

Key Requirements

  • •High school diploma or equivalent (preferred).
  • •At least 1+ year in a guest service role (preferred).
  • •Excellent verbal, written, and interpersonal communication skills.
  • •Strong judgment, tact, and diplomacy when handling guests and issues.
  • •Ability to constantly walk and climb stairs, and occasionally sit and lift/carry 25 lbs+.
  • •Applicant must be at least 18 years of age.
Experience:1+ yearsGuest service
Education:High School
Skills:CommunicationJudgmentTactDiplomacyProblem-solving

Company Brief

Live Nation Entertainment
Operates a global live entertainment platform that promotes concerts, manages ticketing, and runs venues and festivals. Connects artists, fans, and brands through large-scale events, sponsorships, and digital ticketing services.
Industry: Events & Live Entertainment
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Beverly Hills, United States
Founded: 2010
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