Senior Customer Architect - AppSec (Enterprise and Federal)

Harness
United States
Workplace: RemoteFull timeUSD 160,000 - 170,000 annuallyFunction: Solutions Engineering & Sales EngineeringExperience: 7+ yearsEducation: bachelorsSkills: ["Communication","Relationship-building","Problem-solving","Attention to detail","Teamwork"]

Technical, customer-facing architect role focused on AppSec for enterprise and federal customers. You’ll own customer implementations, provide hands-on guidance, develop strategic success plans, and collaborate with sales, product, and engineering to maximize value from Harness platform while addressing security, DevSecOps, and cloud architecture considerations.

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FursaFursa
Harness
Harness
5 months ago

Senior Customer Architect - AppSec (Enterprise and Federal)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 22 hours agoStatus: Live

Job Summary

Technical, customer-facing architect role focused on AppSec for enterprise and federal customers. You’ll own customer implementations, provide hands-on guidance, develop strategic success plans, and collaborate with sales, product, and engineering to maximize value from Harness platform while addressing security, DevSecOps, and cloud architecture considerations.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Manager level

Key Responsibilities

  • •Serve as the primary technical owner of customer implementations and adoption programs across the Harness AppSec portfolio, developing deep familiarity with each customer\'s environment, goals, and success criteria
  • •Provide hands-on technical guidance and consulting to customers throughout the customer lifecycle, from onboarding and implementation to adoption and value realization
  • •Develop strategic account success plans to ensure successful operationalization and value realization and drive alignment with all levels of customer leadership
  • •Develop and maintain a deep understanding of Harness platform and AppSec modules as well as general skillset across AI applications and security, DevOps, SecOps, application security, cloud architectures, networks and infrastructure disciplines and industry trends to effectively support, educate and advise customers
  • •Proactively analyze customer usage data to surface trends, adoption gaps, and optimization opportunities — delivering actionable recommendations across technology, process, and people dimensions
Travel: Low travel

Pay and Benefits

Salary: USD 160,000 - 170,000 annually
Equity and Bonus:Equity
Perks:Health InsuranceFsaRemote WorkParental Leave

Key Requirements

  • •7+ years of experience in software engineering, solutions architecture, technical consulting, security engineering, or technical account management within the software or technology industry
  • •5+ years of experience with Cloud & Infrastructure including AWS, GCP, Azure, Terraform, CloudFormation, Linux
  • •Experience with Containers & Orchestration (Kubernetes, Helm, Kustomize, OpenShift, PCF)
  • •CI/CD & DevOps tools experience (Jenkins, GitHub Actions, GitLab CI, Harness Pipelines, Jira, ServiceNow)
  • •Bachelor's degree in a related field is preferred
Experience:7+ yearsSoftwareSecurityDevSecOps
Education:Bachelor's
Skills:CommunicationRelationship-buildingProblem-solvingAttention to detailTeamwork
Languages:English
Tech Stack:AWSGCPAzureTerraformCloudFormationLinuxKubernetesHelmKustomizeOpenShiftPCFJenkinsGitHub ActionsGitLab CIHarness PipelinesJiraServiceNowPythonBashYAML

Company Brief

Harness
Provides a continuous delivery and software delivery platform that automates deployment, feature releases, rollbacks, and cloud cost optimization using machine learning to help engineering teams deliver changes quickly and safely.
Industry: Developer Tools
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series D
Headquarters: San Francisco, United States
Founded: 2016
WebsiteLinkedIn