Okta

2 weeks ago

Customer Marketing Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Own Okta’s Customer Advisory Board (CAB) program end-to-end, including chartering, membership, meeting cadence, agendas, and action-item follow-through. Partner with field teams to recruit and maintain advisory board rosters, collaborate with Product Management and Product Marketing on alignment, and serve as the primary high-touch contact for executives and their assistants. Synthesize customer insights, route feedback to Product and GTM owners, track KPIs, and report CAB health and impact to Marketing and Sales leadership.

Location: Bellevue, Chicago, San Francisco

Workplace: Hybrid

Employment Type: Full time

Job Function: Marketing & Growth

Seniority: Mid level

Key Responsibilities

•Own the CAB program end-to-end, including charter, membership, meeting cadence, programming, and action-item follow-through.
•Partner with the field to nominate, recruit, and maintain CAB membership, keeping the roster current as priorities evolve.
•Design CAB meeting agendas with Product Management, Product Marketing, and cross-functional teams to ensure strategic alignment and mutual value.
•Serve as the primary point of contact for CAB members and their executive assistants, managing invitations, logistics, prep materials, and between-meeting touchpoints.
•Provide customer insights by synthesizing feedback, routing it to Product and GTM owners, and tracking follow-ups to closure so input shapes the roadmap.

Travel: Low travel

Pay and Benefits

Salary: USD 123,000 - 189,000 annually

Perks:Health InsuranceDentalVision401kFlexible SpendingPaid LeaveParental Leave

Key Requirements

•7+ years of experience in B2B tech marketing, with dedicated customer marketing/advocacy experience and/or managing executive-level programs.
•Proven ability to build, cultivate, and protect critical customer relationships.
•Flawless communication and interpersonal skills, with maturity to interface directly with C-suite executives and internal leadership.
•Exceptional project management skills with attention to details, deadlines, and execution in a fast-paced environment.
•Strong analytical skills, comfortable tracking, synthesizing, and reporting program KPIs to leadership.

Experience:B2B tech marketingCustomer marketingCustomer advocacy

Skills:CommunicationInterpersonal skillsProject managementAttention to detailAnalytical skills

Languages:English

Company Brief

Okta

Provides identity and access management cloud solutions that help organizations secure and manage user authentication, single sign-on, multi-factor authentication, and lifecycle management across applications and devices.

Industry: Cybersecurity

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 2009

Website LinkedIn

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Okta

2 weeks ago

Customer Marketing Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Location: Bellevue, Chicago, San Francisco

Workplace: Hybrid

Employment Type: Full time

Job Function: Marketing & Growth

Seniority: Mid level

Key Responsibilities

•Own the CAB program end-to-end, including charter, membership, meeting cadence, programming, and action-item follow-through.
•Partner with the field to nominate, recruit, and maintain CAB membership, keeping the roster current as priorities evolve.
•Design CAB meeting agendas with Product Management, Product Marketing, and cross-functional teams to ensure strategic alignment and mutual value.
•Serve as the primary point of contact for CAB members and their executive assistants, managing invitations, logistics, prep materials, and between-meeting touchpoints.
•Provide customer insights by synthesizing feedback, routing it to Product and GTM owners, and tracking follow-ups to closure so input shapes the roadmap.

Travel: Low travel

Pay and Benefits

Salary: USD 123,000 - 189,000 annually

Perks:Health InsuranceDentalVision401kFlexible SpendingPaid LeaveParental Leave

Key Requirements

•7+ years of experience in B2B tech marketing, with dedicated customer marketing/advocacy experience and/or managing executive-level programs.
•Proven ability to build, cultivate, and protect critical customer relationships.
•Flawless communication and interpersonal skills, with maturity to interface directly with C-suite executives and internal leadership.
•Exceptional project management skills with attention to details, deadlines, and execution in a fast-paced environment.
•Strong analytical skills, comfortable tracking, synthesizing, and reporting program KPIs to leadership.

Experience:B2B tech marketingCustomer marketingCustomer advocacy

Skills:CommunicationInterpersonal skillsProject managementAttention to detailAnalytical skills

Languages:English

Company Brief

Okta

Industry: Cybersecurity

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 2009

Website LinkedIn